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Business Systems Analyst
Job Location:
Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
24 October 2026 (13 hours ago)
Posted:
Application Deadline:
21 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Frederik Meijer Gardens & Sculpture Park
Business Systems Analyst
Business Systems Analyst
Location: Grand Rapids MI
Department: IT & Digital Transformation
Department: IT & Digital Transformation
Reports To:Senior Director of IT & Digital Transformation
Schedule: Full-Time Salary Exempt
Schedule: Full-Time Salary Exempt
Work Location:On-site potential for hybrid opportunities
Be Part of Transforming How We Work
Be Part of Transforming How We Work
At Frederik Meijer Gardens & Sculpture Park technology plays an important role in connecting people supporting operations and creating exceptional experiences. Behind our gardens exhibitions events and programs is a network of business systems that helps our teams work effectively and deliver on our mission.
We are seeking a Business Systems Analyst who enjoys solving problems improving processes and helping people make better use of technology. This position combines hands-on systems administration with business analysis reporting and cross-functional collaboration to strengthen how our organization operates.
Why This Role Matters
The Business Systems Analyst serves as an important connection between Information Technology and departments across Meijer Gardens helping ensure our enterprise applications support the people and processes that depend on them.
From improving workflows and automating manual processes to developing reports and supporting system enhancements this role helps turn business needs into practical technology solutions. The Business Systems Analyst contributes to greater efficiency more reliable data and a better experience for employees who use our systems every day.
What Youll Do
Business Systems Administration
- Configure maintain and optimize enterprise business applications to support organizational operations.
- Support system enhancements workflows automation integrations and reporting capabilities.
- Monitor application performance troubleshoot issues and participate in system upgrades testing and releases.
Business Partnership & Requirements Analysis
- Collaborate with stakeholders across departments to understand business needs challenges and opportunities.
- Gather and document requirements translating business processes into functional system solutions.
- Recommend practical technology improvements that align with operational needs and organizational priorities.
Process Improvement & Automation
- Analyze existing workflows to identify inefficiencies manual processes and opportunities for improvement.
- Help design and implement system enhancements and automation that simplify work and improve consistency.
- Evaluate the effectiveness of changes and identify opportunities for continued optimization.
Data Reporting & Analytics
- Develop and maintain reports dashboards and data visualizations that support operational decision-making.
- Help maintain data accuracy consistency and integrity across supported applications.
- Support data governance and reporting initiatives that improve access to reliable organizational information.
Project Support & User Enablement
- Participate in technology implementation projects including system configuration testing and deployment.
- Coordinate user acceptance testing change management activities and end-user training.
- Collaborate with vendors technical partners and internal teams to resolve issues and support successful adoption.
What You Bring
Required Qualifications
- Bachelors degree in Information Technology Business Information Systems Computer Science or a related field or equivalent experience.
- 35 years of experience in business systems administration advanced IT support or supporting enterprise business applications.
- Strong understanding of business systems administration configuration and application support.
- Experience gathering documenting and translating business requirements into technology solutions.
- Knowledge of workflow automation business process improvement and system integrations.
- Prior admin-level experience and configuration within Salesforce.
- Experience developing reports dashboards or other tools that support business analysis and decision-making.
- Strong analytical problem-solving communication and project coordination skills.
- Ability to collaborate effectively with technical and nontechnical stakeholders.
Preferred Qualifications
- Experience supporting CRM HRIS ERP or other enterprise business applications.
- Familiarity with culinary or hospitality systems such as TripleSeat Toast or Galley.
- Experience working with integrated business systems and supporting data consistency across applications.
- Relevant technology business analysis or enterprise application certifications.
What Makes This Opportunity Unique
- Work at a leading cultural institution. Contribute to the mission of one of the nations premier horticultural and cultural destinations where technology supports experiences connecting art nature and community.
- Make a meaningful organizational impact. Improve the systems and processes that employees rely on to deliver exceptional programs services and guest experiences.
- Build broad business systems expertise. Work with a variety of enterprise applications workflows integrations and reporting tools in a dynamic organizational environment.
- Collaborate across diverse departments. Partner with teams throughout Meijer Gardens gaining exposure to the operational needs of a multifaceted cultural institution.
- Help shape how work gets done. Identify opportunities for automation better data and more effective processes while contributing to ongoing digital transformation initiatives.
Our Values
We seek team members who embody our shared Values:
- Welcoming: Fostering joy and an inclusive accessible environment for everyone
- Excellence: Approaching all we do with world-class intentionality
- Innovation: Creating engaging experiences in art culture and nature
- Integrity: Operating with honesty transparency and accountability
- Stewardship: Preserving and enhancing our community and resources
If you enjoy connecting technology with business needs solving complex problems improving processes and helping others work more effectively wed love to hear from you.
Working Conditions:Work is primarily performed in a professional office environment at Frederik Meijer Gardens & Sculpture Park with regular interaction with employees department leaders vendors and technology partners. The position involves extensive use of computers and enterprise business applications participation in meetings and project activities and occasional movement throughout offices exhibition spaces and other areas of the property. The role may require flexibility in scheduling including occasional evenings weekends or holidays to support organizational operations and technology initiatives.
Physical Requirements: This position requires prolonged periods of computer work including sitting viewing screens and operating standard office equipment. The role requires the ability to communicate effectively in person by telephone and through electronic platforms; move throughout the property as needed; and occasionally lift or move typical office materials or equipment weighing up to 25 pounds with or without reasonable accommodation.
As part of our onboarding process all new hires are required to complete our background check.
Frederik Meijer Gardens & Sculpture Park is an Equal Opportunity Employer.
We believe in fostering a diverse and inclusive workplace.
Required Experience:
IC
