Business Support, Facilities Support

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Receptionist

What this job involves:

As a Receptionist at JLL youll be the face of our workplace creating exceptional first impressions and delivering outstanding front-of-house and meeting & event services for clients visitors and colleagues alike. This is a role for someone who is genuinely customer-obsessed detail-driven and thrives in a fast-paced high-profile corporate environment. From welcoming visitors to managing meeting spaces and supporting the wider facilities team youll play a key role in shaping the everyday workplace experience and representing JLLs culture of excellence at every touchpoint.

What your day-to-day will look like:

• Welcome and direct visitors candidates and new hires managing front-of-house services including sign-in badging luggage assistance lost and found and delivery coordination
• Handle incoming calls emails and queries through front-of-house channels personalising interactions based on onsite events and visitor needs
• Maintain the highest standards of presentation across reception and meeting areas including physical setup of meeting and event spaces in line with team guidelines
• Monitor meeting room environments furniture signage AV equipment temperature and consumables ensuring everything is always guest-ready
• Manage room booking systems across Outlook conference room finder and SharePoint keeping displays and calendars up to date
• Liaise with security and janitorial teams to coordinate meetings and events seamlessly
• Support the wider facilities team with trouble tickets mail and courier services site inspections space audits and general administrative tasks

Required Qualifications:

• Experience in reception concierge or a related customer-facing role
• Previous experience in a high-profile corporate environment
• Outstanding interpersonal and communication skills written and verbal in both English and Italian
• Strong PC literacy with confidence using technology systems to manage daily activities
• Excellent customer service skills with the ability to engage professionally at all organisational levels
• High attention to detail and ability to maintain composure and professionalism at all times

Preferred Qualifications:

• Background in catering hospitality or workplace services
• Experience with meeting and event coordination in corporate settings
• Familiarity with SharePoint Outlook calendar management and conference room booking platforms
• Knowledge of security procedures and emergency/evacuation protocols
• Experience supporting space audits or workplace optimisation initiatives
• Awareness of local area services (transport restaurants hotels) to assist visitors as needed

Estimated compensation for this position:

Final compensation packages are determined by various considerations including but not limited to skills and competencies assessed on the basis of objective criteria.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

Final compensation packages are determined by various considerations including but not limited to candidate qualifications location market conditions and internal considerations.

Location:

Job Tags:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness so we offer a supportive culture and comprehensive benefits package that prioritizes mental physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia SC ordinance this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance JLL will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.