Business Support Analyst

POSITION SUMMARY

Integral to the underwriting process this role maintains underwriting data across company systems through the full business lifecycle coordinates reporting with the Home Office and the Miami and Bermuda teams and supports underwriters in evaluating new and renewal business preparing approvals and endorsements and processing policy changes. The role also leads market intelligence and information management and supports travel and event logistics for the Specialty Lines department.

RESPONSIBILITIES INCLUDE:

• Lead the accurate and timely entry processing and maintenance of underwriting information within company systems (REMS SICS and other applicable platforms) throughout the entire business lifecycle from submission through binding and ongoing administration. Serve as the primary point of contact for system-related issues providing oversight and coordination to ensure the effective maintenance organization and continuous improvement of treaty documentation workflows.
• Manage and coordinate all reporting-related activities with the Home Office. Proactively ensure that reports and data required by the Miami Underwriting team are available accurate and timely while collaborating with both Miami and Bermuda teams on the development enhancement maintenance and governance of reporting repositories.
• Support underwriters in the evaluation of new and renewal business opportunities including submission clearance and processing information gathering for analysis and pricing review and comparison of terms and conditions preparation of aggregate and catastrophe modeling data development of historical profitability analyses and review of slips and related documentation.
• Assist underwriters in the preparation of underwriting summaries approval requests and authorization documentation ensuring compliance with established underwriting guidelines policies and procedures.
• Support underwriters in collaboration with Technical Assistants in the accurate review and processing of proportional premium estimate updates excess of loss premium adjustments cancellation notices endorsements and special acceptance requests in accordance with underwriting guidelines and procedures.
• Perform additional responsibilities and special projects as required to support the objectives and evolving needs of the Specialty Lines department.
• Lead market intelligence and information management initiatives including the collection analysis reporting and maintenance of market data while supporting the development of market reports and responding to ad hoc business requests.
• Coordinate and support logistics related to business travel client meetings marketing initiatives and industry events.
• Undertake other duties and responsibilities as assigned to support departmental and organizational objectives.

QUALIFICATIONS SKILLS & EXPERIENCE:

• A college or university degree
• 1-3 years experience at a re/insurer reinsurance broker
• Strong communications and collaboration skills; must possess well-developed oral and written communication skills specifically in Spanish and English
• The ability to identify solutions to solve problems
• Advanced knowledge of excel and SQL a plus
• Strong communications and collaboration skills

We are an equal opportunity employer. We provide equal opportunity to all applicants and employees regardless of race color religion national origin age sex sexual orientation gender identity marital status pregnancy disability military status or other legally protected categories