Business Support Analyst

Job Posting Title:

Business Support Analyst

Department:

Youth Services Center

Location:

5100 SECOND ST NW

Pay Range:

$47445.00 - $74901.00

Close Date:

October 19 2026

YOUTH SERVICES CENTER
Performs professional duties related to the analysis development maintenance and administration of data reporting and case management systems supporting Youth Services Center operations. Duties may include maintaining configuring and monitoring software solutions; consulting with departmental staff to identify and analyze operational and reporting needs; translating business and compliance requirements into system configurations and data workflows; performing system maintenance data validation and user support; coordinating with internal and external stakeholders; and other related duties as assigned.

DUTIES AND RESPONSIBILITIES

YOUTH SERVICES CENTER

• Analyze operational compliance and reporting needs for Youth Services Center programs; translate business requirements into data workflows system configurations and reporting solutions.
• Administer configure maintain and support youth servicesrelated software systems including case management reporting tracking and compliance applications; manage user access and role-based permissions.
• Collect review validate and reconcile data from multiple sources; ensure data accuracy integrity security and confidentiality in accordance with County policies and applicable state and federal regulations.
• Build maintain and optimize SQL queries stored procedures and data extracts to support operational reporting performance metrics audits grant reporting and program evaluation.
• Prepare validate and maintain reports dashboards charts tables and data files for departmental leadership funding agencies regulatory bodies and other stakeholders.
• Assist with the development administration and analysis of surveys and other data collection tools used for program assessment within detention and community-based programs.
• Perform quality assurance and testing activities including data validation system testing troubleshooting and testing of software releases updates and enhancements to ensure continuity and compliance.
• Serve as liaison between the Youth Services Center Information Technology and software vendors regarding system enhancements upgrades reporting needs and support requests.
• Analyze data workflows and work methods; develop document and implement best practices to improve efficiency accuracy and effective system utilization.
• Provide professional system and data support to staff including assistance with data entry standards reporting tools billing spreadsheets grant-related reporting (including CYFD Continuum Grant requirements) and interdepartmental data-sharing initiatives.
• Support data-related content reporting features or integrations for departmental websites and public-facing data resources as assigned.
• Conduct training for staff on data entry standards reporting tools system functionality and best practices.
• Prepare and maintain documentation for data standards system processes reports and procedures.
• Participate in committees audits inspections and task forces related to youth services operations data reporting compliance and program evaluation.
• Complete special projects and other job-related duties as assigned.
• Handle sensitive and/or confidential records and information with discretion.

*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.

MINIMUM QUALIFICATIONS

YOUTH SERVICES CENTER

• Bachelors degree in Business Computer Science Public Administration or a closely related field.
• One (1) year of increasingly responsible experience in land management information systems or a closely related field.

*Any equivalent combination of related education and/or experience may be considered for the above requirements.

SUPPLEMENTAL INFORMATION

SCREENING AND COMPLIANCE

• Successfully complete the post-offer employment medical examination and background investigation.
• Comply with the safety guidelines of the County.
• Complete required FEMA training(s) as assigned to the position.
• Have a valid New Mexico drivers license by employment date and maintain a valid NM drivers license while employed in this position.

WORKING CONDITIONS

• Work is typically performed in an indoor office environment but occasionally requires travel to other locations.
• Work environments may include noise dust and/or unpleasant odors and may occasionally require work in confined spaces.
• Occasional evening holiday and/or weekend work may be required.

EQUIPMENT TOOLS AND MATERIALS

• Uses standard office equipment including personal computers multi-function printers telephones and related software and peripherals.
• May use specialized tools and software related to enterprise systems databases and application development or configuration.
• Operates a motor vehicle as required for job duties.