Business Service Rep Clinic- (Hoopeston)
Job Location:
Hoopeston, IL - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Checks patients in upon their arrival for scheduled appointments.
Performs tasks related to cash drawer management including co-pay collections.
Requests locates sends and receives patient medical records as needed.
Understands computer applications common to the desk areas.
Receives all incoming telephone calls.
Handles and maintains the sale of products pertinent to site or area.
Checks patients out in a prompt and friendly manner.
Demonstrates customer service excellence in accordance to Carle policy.
Adheres to and enforces Carle policies and procedures.
Acts as a patient advocate at all times.
Attends meetings to enhance knowledge
Performs all other duties as assigned
Adheres to and enforces Carle Foundation Administrative and Departmental policies and procedures.
Demonstrates competency in all aspects of the Patient Services Representative role. This may include ordering clerical supplies recall entry multiple appointment scheduling and the responsibility of a physician’s schedule.
Serves as systems super user.
Assists in training of new Patient Services Representative staff and serves as role model by conducting self in a responsible professional manner at all times.
Participation on committees and subcommittees including departmental work groups cross departmental teams etc.
Participates in project planning for department and performs specialized tasks consistently. Suggests ways to improve processes.
Has successfully completed 1 day Basic Registration and Scheduling course and 4 day EPIC Insurance Training (may perform competency exams to prove proficiency).
Find it here.
Discover the job the career the purpose you were meant for. At Carle Health were committed to fostering a workplace where every team member feels valued respected and empowered where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17000 team members and providers work together to support patient care across central and southeastern Illinois. Weve grown to include eight award-winning hospitals and a multispecialty provider group with more than 1500 doctors and advanced practice providers. Were developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine the worlds first engineering-based medical school and Methodist College. Carle BroMenn Medical Center Carle Foundation Hospital Carle Health Methodist Hospital Carle Health Proctor Hospital Carle Health Pekin Hospital and Carle Hoopeston Regional Health Center hold Magnet designations the nations highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employees Form I-9 to confirm work authorization. For more information:
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit
