Business Process Analyst
Birmingham, MI - USA
Job Summary
SUMMARY:
Underlimited supervision the Business Process Analyst supports enterprise system conversions acquisitions and operational initiatives by translating technical and data changes into clear business impacts effective communications and role-based training. This role focuses on execution field readiness and adoption support.
JOB DUTIES
- Analyzes operational process and role impacts from system and data conversions.
- Documents current and future state workflows.
- Identifies adoption risks and mitigation actions.
- Develops role-based communications and Go-Live messaging.
- Creates training materials job aids and quick reference guides.
- Delivers training for pilots phased rollouts and conversions.
- Tracks training completion and readiness metrics.
- Supports UAT pilots hyper care stabilization.
- Acts as first-line change support during Go-Live.
- Captures field feedback and escalate risks
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
- Typically requires a bachelors degree inOperations Management Information Systems Communications or related field and five (5) or more years of experienceor an equivalent combination.
KNOWLEDGE SKILLS ABILITIES
- Strong analytical and documentation skills.
- Ability to work with field operations and cross-functional teams.
- Ability to express value for the opinions of others and encourage collaboration.
- Proficient in Microsoft Office.
- Excellent written and verbal communication skills.
- Ability to translate technical concepts into business language.
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS: Certification in Change Management (Prosci ACMP or equivalent) preferred.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.
DISCLAIMER:
This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and skills required. Management retains the right to add or modify duties at any time.
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Required Experience:
IC