Business Performance Reporting Analyst
Denver, CO - USA
Job Summary
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Ready to take your career global
As a Business Performance Reporting Analyst within a results-oriented team you will play a key role in the design development and evolution of scalable reporting and analytics across multiple business segments.
This role goes beyond dashboard creationyou will transform data into actionable insights byidentifyingtrends uncovering performance drivers and proactively guiding business decisions.
You willleveragemodern analytics tools such asLooker Big Query and AI-driven platforms like ThoughtSpotto enable both structured reporting and self-service conversational analytics across the organization.
You will partner cross-functionally across the full customer lifecycle (Marketing Risk & Underwriting Sales Implementations Customer Success Product and Operations) delivering trusted executive-ready KPI reporting while driving deeper analytical explorationparticularly within Payments performance and lifecycle metrics.
Youllbe part of a team modernizing analytics through cloud data real-time dashboards and emerging AI capabilities.
Whatyoullown:
Partner with business leaders to define key performance drivers metrics and reporting requirements
Design and develop scalable dashboards usingLooker leveraging governed data models
Write andoptimizecomplex queries inBigQueryto source transform andvalidatedata
Own the full lifecycle of reporting: requirements gathering data validation dashboard design and deployment
Move beyond reporting toanalyze trendsidentifyanomalies andprovideactionable insightsto stakeholders
Enable and supportself-service and AI-driven analyticsusing tools like ThoughtSpot to empower business users
Partner with stakeholders to evolve reporting from static dashboards to interactive insight-driven experiences
Perform deep-dive analyses on Payments lifecycle and operational performance
Collaborate with data teams to ensure alignment on data models definitions and source-of-truth metrics
Maintain clear documentation for metrics data definitions and reporting processes
Proactivelyidentifyopportunities to improve reporting efficiency automation and data quality
Whatyoullbring:
2 years of experience inanalytics business intelligence or data analysis(ideally in SaaS Fintech or Payments)
Strong experience building dashboards inLooker(preferred) or similar BI tools
Hands-on experience querying large datasets inBigQuery(or similar cloud data warehouses)
Advanced SQL skills with ability to transform and analyze complex datasets
Demonstrated ability to translate data intoclear insights and business recommendations(not just reports)
Analytical mindset with strong problem-solving skills and curiosity to explore underlying drivers
Experience working with large-scale transactional orpayments-related datasetsis a strong plus
Ability to communicate insights clearly to both technical and non-technical stakeholders
Experience working cross-functionally in fast-paced environments
Itsa bonus if you have the following:
Direct experience withPayments ISV or Payment Facilitation (PayFac)models
Familiarity with customer lifecycle metrics (conversion retention monetization)
Experience with HubSpot Salesforce or other GTM systems
Exposure to experimentation cohort analysis or revenue analytics
About the team:
Our inclusive and global teams win together every day.Wereproud to have the best minds in the industry who you can learn from as you grow your career. The people the energy and theconnectionsare allunmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes aGlobalpayer
AGlobalpayerthinkslike a clientactslike anownerandwinsas one team.Werecurious andinnovativealways finding better ways to deliver impact. We empower each other to make decisions anditsour passion that drives excellence in everything we set out to do.
Does this sound like you Then you sound like aGlobalpayer.
Benefits:
Global Payments offers a comprehensive benefits package including medical dental and vision coverage paid time off retirement programs charitable gift matching and more. Learn more atGlobal Payments Benefits.
Our Culture:
At Global Payments we stand against racism intolerance and injustice in all forms. We honor and celebrate the diversity of our team members and the communities we serve. Our commitment to inclusion respect and belonging drives everything we do.
Diversity and EEO Statements:
Global Payments is an organization that stands against racismintoleranceand injustice in all its forms one that respectshonorsand celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.
Global Payments is an equal opportunity employer. Global Payments Company provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Compensation:
Salary Range:$95000-$105000
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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
IC