Business Operations Specialist

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

At Iron Mountain we protect what matters most. From critical business information to actionable insights we help organizations transform their data into value. We are looking for innovative collaborative individuals who want to make a tangible impact. If you thrive in a dynamic multi-faceted environment join us in shaping the future of information management.

We are seeking a detail-oriented proactive and versatile professional to join our team. Responsibilities for this multi-faceted position are split across three primary areas: Operational Reporting and Initiatives Market Intelligence and Onsite Office Management.

The ideal candidate brings a no task is too small attitude balancing analytical tracking with day-to-day workplace operations to keep our headquarters running smoothly.

Market Intelligence & Competitive Analysis

• Market Monitoring: Actively track competitor price changes product launches and promotional activity across key industry channels.

• Benchmarking: Produce comprehensive monthly reports comparing our value proposition and market position against industry rivals.

Onsite Office Management (3 Days Onsite per Week)

• Office Oversight: Manage the day-to-day operations of the business headquarters facility. Coordinate onsite meetings team lunches and seasonal office events to maintain a positive collaborative work environment.

• Onboarding Lead: Act as the primary point of contact for new hires guiding them through their first days and assisting them in successfully navigating the company.

Operational Reporting & Initiatives

• Maintain Pricing Schedules: Regularly update internal and external pricing schedules ensuring all sales tools and corporate databases accurately reflect current rates.

• Manage Financial Operations: Oversee overhead investments and monthly Key Performance Indicator (KPI) tracking.

• Budget & Procurement: Forecast expenses based on Purchase Orders (POs) process team expenses and manage the procurement of all goods and services required to support the business while strictly staying within budget.

• Experience: 2 years of professional experience in an operations business/sales support junior analyst or market/competitive analysis role.

• Education: Bachelors degree in Business Finance or a related field (or equivalent professional experience).

• Communication Skills: Strong written and verbal communication skills with a proven ability to interface frequently and professionally with both executive leadership and external vendors.

• Technical Proficiency: Advanced skills in Google Office Suite Microsoft Excel and Microsoft Word. A strong desire and aptitude to learn Oracle Enterprise Resource Planning (ERP) and Salesforce is required.

• Execution & Organization: Proven organizational cadence with the capacity to drive tasks across multiple priorities and diverse teams. You must possess the ability to manage multiple tight deadlines simultaneously while maintaining an adaptable collaborative mindset.

• Competitive salary and performance-based incentives.

• Comprehensive health dental and vision benefits.

• 401(k) with company match.

• Generous paid time off and holidays.

• A culture of continuous learning and professional development opportunities.

Please note that an employees starting salary may vary based on a variety of factors. WhereState Municipal Provincial Territorial or other legal minimum wages exceed the federal minimum wage employees are entitled to the higher rate.