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Business Operations Manager

Retool

Job Location:

San Francisco, CA - USA

Yearly Salary: $ 176800 - 218400

Posted: 24 August 2026 (16 hours ago)

Application Deadline: 21 November 2026

Vacancies: 1 Vacancy

Department:

Business Operations

Job Summary

ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics handling support workflows building admin dashboards and countless processes you might never have thought of. But most companies dont have the resources to properly invest in these tools leading to a lot of old clunky internal software or worse teams still stuck in manual and spreadsheet workflows.

AI has changed who gets to build software. The definition of developer now includes analysts operators and domain experts creating solutions directlyand the tools they reach for are multiplying by the week. Thats both an opportunity and a challenge: as more people build with more AI tools the risk of shipping ungoverned software into production grows just as fast.

At Retool were building the platform that makes all of it safe to ship. Build with any AI tool you want then deploy into one place that connects to your real business data enforces enterprise policies automatically and lets teams create once and reuse everywhere with shared trusted components. The cost of building software has collapsed. The cost of governing it hasntand thats the problem we solve.

Developers and domain experts have already automated over 100 million hours of work on our platform freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it safely and within enterprise guardrails.

Lets build the future together.

WHY WERE LOOKING FOR YOU:

Retool is growing rapidly and entering a new stage of maturity. To support this growth and help Retool scale to the next level were looking for an experienced Business Operations Manager who can partner across our Executive team to help us build the systems and processes to continue to grow and operate at scale.

As a member of our lean high-leverage Business Operations (BizOps) team youll help us make pivotal business decisions from how we allocate resources to how we price our products to what opportunities we should pursue next. Were a fast-paced innovative company with new challenges to tackle every week. Youll be wearing many different hats as you take on whatever is needed to help the business succeed.

WHAT YOULL DO:

Partner with leaders across the business from product and engineering to GTM to operations and support strategic decision making and initiative prioritization
Take end-to-end ownership of focused well scoped projects from framing the problem to driving execution and landing the outcome
Turn messy data into clear recommendations structuring the problem doing the analysis and packaging findings into crisp executive-ready deliverables
Produce competitive and market analyses that sharpen how we position and prioritize including teardowns of adjacent products and workflows
Support high-visibility launches and cross-functional programs as an operator: tracking readiness surfacing risks and driving the details to completion
Run recurring operating processes end to end from OKR and planning cycles to the operating rhythm keeping cadences inputs and follow-ups on track

THE SKILLSET YOULL BRING:

6 years of work experience including 2 years at a top-tier management consulting investment banking or PE / VC firm and 1 years at a high-growth tech company
Excellent analytical problem-solving skills with ability to unearth insights and turn them into recommendations and action plans
BA/BS in Economics Math Finance Engineering CS or other quantitative field; MBA or other advanced degree a plus
Strong written and verbal communication skills able to synthesize findings and concisely articulate them to an array of audiences
Self-starter with a demonstrated ability to adapt to a rapidly-changing environment
Extremely organized and structured with a proven ability to run projects and processes from end-to-end
Ability to effectively build and maintain cross-functional relationships manage multiple competing priorities and drive projects to completion

Retool offers generous benefits to all employees and hybrid work location. For more information please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK please refer to our careers page and review the indicated locations.

Required Experience:

Manager

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