Business Operations Associate
New York City, NY - USA
Department:
Job Summary
At Harvey were transforming how legal and professional services operate. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. Were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.
Our team moves fast takes ownership and is deeply committed to the mission operating with intensity staying close to our customers and pushing each other for excellence. We live by three values: Decisiveness Simplicity and Jobs Not Finished. We act quickly on clear judgment over perfect information we believe simplicity is what scales and were never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive wed love to build with you.
At Harvey the future of professional services is being written today and were just getting started.
As a Business Operations Associate at Harvey you will have a broad mandate and play a critical role in driving Harveys growth with direct exposure to the strategic questions shaping a category-defining AI company. Your scope will include driving high-impact initiatives and shaping strategic decision-making. This role will be the third individual contributor on the team and report to Harveys Chief Business Officer collaborating closely with senior company leaders and cross-functional teammates across the business (e.g. GTM RevOps Product Finance Analytics). Your first focus area will be on building our value engineering capability. Over time this role offers the opportunity to be broad or deepen into a specialization over time.
Turn company strategy into execution by identifying and prioritizing the initiatives that matter most for Harveys near-term and long-term growth
Champion value engineering across the customer lifecycle helping customers articulate quantify and realize the business impact of their investment
Own other high-impact cross-functional initiatives from inception to completion (e.g. accelerating growth in specific segments driving programs centered on customer adoption & usage)
Influence Harveys decision-making by generating insights through research & analysis writing proposals & recommendations and driving alignment
Depending on business priorities and needs you may also:
Incubate new sub-functions and business processes
Upgrade our business intelligence and how we manage the rhythm of the business (e.g. KPIs dashboards cadences)
6 years of relevant work experience in strategy & execution roles e.g. business operations strategy & operations management consulting product management entrepreneurship investing / investment banking
Excitement to partner with account teams and partner with customers directly
Excellent problem-solving skills and foundation to deliver high quality strategic & analytical work
Track record of results and capacity to build & to execute e.g. roll up sleeves drive outcomes shape an emerging function tolerate ambiguity
Strong communication (both written & verbal) collaboration and project management skills
Low ego and high sense of ownership
Proficiency in or willingness to learn SQL
Experience in a high-growth or technology environment preferred; familiarity with professional services (legal tax or finance) is a plus.
$132200 - $198400 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing
Required Experience:
IC
About Company
Professional Class AI – Harvey is the platform built to meet the standards of the world’s leading professional service firms.