Business Operations Analyst

Fleet & Logistics Operations

• Monitor vehicle locations transit statuses and dispatch schedules to ensure timely and efficient deliveries.
• Serve as the primary point of contact for third-party logistics (3PL) providers carriers and drivers resolving delays route disruptions documentation issues and operational concerns.
• Maintain compliance with transportation regulations including DOT requirements Hours of Service (HOS) Electronic Logging Device (ELD) standards driver credential tracking and vehicle registrations and permits.
• Coordinate routine fleet maintenance and service schedules to ensure operational readiness.
• Audit driver vehicle inspection reports (DVIRs) carrier invoices and operational records for accuracy and compliance.

Logistics Data Analysis

• Analyze logistics and operational data to identify trends performance gaps and opportunities for improvement.
• Monitor warehouse management systems (WMS) enterprise resource planning (ERP) platforms and inventory workflows to maintain inventory accuracy and support uninterrupted material flow.
• Collaborate closely with warehouse teams to monitor part availability and ensure efficient supply chain operations.
• Generate actionable insights through data analysis to support operational decision-making and performance optimization.

Change Management & Systems Support

• Maintain data integrity and system alignment across multiple operational platforms.
• Analyze troubleshoot and reconcile data discrepancies during system transfers integrations and process changes.
• Support continuous improvement initiatives related to operational systems workflows and reporting processes.

General Business Operations

• Prepare and maintain daily operational dashboards reports and key performance metrics for leadership review.
• Support cross-functional teams including Finance Procurement Facilities and Operations with administrative tasks data management and process support.
• Assist in identifying and resolving operational bottlenecks to improve efficiency and service levels.
• Execute special projects and ad hoc operational initiatives as business priorities evolve.

Required Qualifications

Education

• Bachelors degree in Business Administration Supply Chain Management Logistics Operations Research or a related field.

Experience

• Minimum of 3 years of experience in business operations logistics fleet management transportation analysis or a related operational role.
• Experience coordinating logistics workflows carrier relationships or fleet operations in a fast-paced environment.

Technical & Analytical Skills

• Proficiency with data visualization reporting and dashboard development tools.
• Strong analytical skills with experience managing large datasets conducting variance analysis and performing cost-benefit evaluations.
• Experience working with Warehouse Management Systems (WMS) Enterprise Resource Planning (ERP) systems or Fleet Management Software (FMS) is highly preferred.
• Advanced proficiency in Microsoft Excel and other business reporting tools.
• Ability to analyze complex operational data and translate findings into actionable business recommendations.

Professional Skills

• Excellent communication and interpersonal skills with the ability to collaborate effectively across departments and with external partners.
• Strong problem-solving capabilities and a proactive approach to identifying operational improvements.
• Exceptional attention to detail organization and follow-through.
• Ability to manage multiple priorities adapt to changing business needs and perform effectively in a fast-paced environment.
• Self-motivated with a strong sense of ownership and accountability.

Preferred Qualifications

• Experience with transportation compliance DOT regulations HOS requirements or fleet safety programs.
• Knowledge of supply chain operations inventory management and logistics performance metrics.
• Experience supporting cross-functional business operations initiatives and continuous improvement projects.