Business Office Manager

At MBK Senior Living were committed to putting people first our residentsandteam members. Exceeding expectations and enriching lives drives our day-to-day. And its all powered by Yoi Shigoto a Japanese concept that translates to good quality work. Its more than a mantra. Its part of our company-wide commitment to build trust set high standards and develop potential in ourselves and others!

Whether youre looking for a flexible part-time job or the pathway to a lasting career youll find it here at MBK Senior Livingand a whole lot more! When you join the MBK Senior Living team youll enjoy:

-Impacting lives and building lasting relationships

-Executing exceptional signature programs in dining fitness wellness and care

-A supportive community team that encourages personal and professional growth and celebrates your

success

-A fun-filled energetic environment thats centered in hospitality and high-quality service

-Competitive salaries

-Professional development training and personal coaching through our Mentor Buddy and Executive

Director in Training Programs

-Education loan assistance & scholarships

-Financial and legal services

-Team Member discounts

-Health and Wellness resources

Full-time benefits include:

-Rich benefits package including Medical Dental Vision and 401k matching up to 4%

-Childcare and eldercare assistance

-Flexible spending accounts

If youre looking for a place where you can make an impact find purpose and joy and receive the training tools and support to reach your career goals look no further apply today!

Job Description

Job Summary:

The Business Office Manager (BOM) is a high-impact position responsible for overseeing and administering the communitys accounting and human resources functions. They are the crucial link that ensures the functions run effectively and that all related tasks are performed in compliance with current policies procedures and guidelines as well as relevant federal state and local regulations. The BOM is passionate about precision integrity and operational excellence while embodying the MBK Principles and Core Values and cultivating a supportive and welcoming environment for our team and residents.

Supervisory Responsibilities:

• Interview hire train set performance goals and timelines monitor performance and provide coaching for the front desk concierge team members.

Duties & Responsibilities:

• Perform administer and oversee the community accounting functions including but not limited to accounts receivable collections accounts payable and management reports.
• Oversee resident billing collections and vendor payments to ensure timely processing and accuracy and maintain resident files.
• Works with Corporate to facilitate seamless resident billing and payment updates.
• Administer talent acquisition processes including posting job openings coordinating interviews generating offer letters and administering background checks reference checks employee physicals and skills surveys.
• Partner with the Regional Talent Acquisition Partner on hiring best practices sourcing and review of recruitment metrics.
• Perform Human Resource administration including assisting with leaves of absence and workers compensation cases and maintaining employee files.
• Collaborate with Department Heads to ensure the required new employee paperwork training and orientation are completed.
• Coordinate payroll function duties including generating management payroll reports confirming hours worked timely transmitting payroll information and tracking and reporting labor discrepancies to leadership.
• Manage employee benefit programs including employee communication about plan details and eligibility requirements and ensure timely plan enrollments.
• Manage plan develop organize schedule evaluate and direct the front desk department in accordance with all community policies and procedures.
• Coordinate and work closely with the Executive Director Department Heads and Corporate Office on any community legal issues including but not limited to subpoenas unemployment labor and disability claims.
• Manage long-term care insurance coordination and maintain contracts with third parties to ensure compliance accuracy and seamless operations.
• Maintain staff roster for licensing as required by the state and the OSHA binder to ensure that all worker compensation claims are managed in accordance with community policy.
• Maintain a safe and secure environment for staff residents and guests following established safety standards policies and procedures.
• Understand and comply with Federal State and local regulations and company policies and procedures concerning the department.
• Promote and lead with a spirit of teamwork and open communication through consistent mentoring coaching and recognition program utilization in alignment with MBK principles and core values.
• Perform other duties or special projects as assigned and requested by the Executive Director and/or Supervisor.

Education Requirements:

• High school diploma or equivalent (GED) required.
• College degree or several years of college coursework preferred.

Experience Requirements (in years):

• 3 years of prior supervisory or leadership experience in a similar work environment or industry required.
• 2 years of fundamental accounting experience/knowledge preferred.
• 2 years of fundamental human resources experience/knowledge preferred.
• 1 years of fundamental recruitment or talent acquisition experience strongly preferred.

Required Competencies/Licenses/Certifications:

• Good working knowledge of HR payroll talent acquisition and accounting requirements and protocols.
• Must complete required background clearances health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Valid state drivers license and valid insurance or reliable method of transportation.
• Demonstrated proficiency using Microsoft Office Suite (e.g. Word Excel and Outlook) and operating standard office equipment.
• Must have excellent verbal and written communication skills including the ability to speak write and read English and must be comfortable explaining information to a wide audience with varying levels of understanding.
• Must have the ability to make sound independent decisions when circumstances are warranted remain calm and effectively manage conflicts stressful or emergency situations.
• Ability to maintain confidentiality of all sensitive information.
• Must have the ability to always deal tactfully and professionally with personnel residents family members and guests.
• Must present a positive and professional image.

Physical Demands & Work Environment:

• Must be mobile and able to perform the physical requirements of the job including walking bending kneeling squatting pulling reaching overhead and repetitive motion.
• Must be able to move intermittently throughout the workday in the community and between neighborhoods.
• Ability to sit and work at a computer for prolonged periods.
• Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
• Ability to assist in the physical movement of residents during routine transfers or in emergency situations.
• Reasonable accommodations will be provided in accordance with applicable federal state and local laws.

Inspiring people creating experiences and supporting goals are just a few ways MBK Senior Living creates a positive work environment. Its how we support our team members serve our residents and achieve our pursuit to be the senior living provider of choice in each market we serve.

MBK Senior Living has pursued this goal for more than 30 years. Currently the company owns and operates 35 Independent Living Assisted Living and Memory Care services in senior living communities throughout the Western United States. Were proud to have been ranked among the Top 50 Best Workplaces in Aging Services by Fortune magazine and certified as a Great Place to Work by the Great Place to Work Institute since 2017.

MBK is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status genetic information or other protected reason. Our company is committed to providing access equal opportunity and reasonable accommodation for qualifying individuals in employment its services programs and activities. To request reasonable accommodation contact.

Regulatory Disclosures for Senior Living Communities with Medicaid Residents: An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding team members must not be considered an Excluded Party as defined by the U.S. Department of Health and Human Services any state Medicaid Programs and any additional federal and state government contract programs. If as a team member you learn that you are an Excluded Party at any time you must present your Excluded Party notice letter to your supervisor immediately.

Other Regulatory Requirements:If employed at one of our senior living communities team members must continually comply with certain laws and regulations that impact the company including but not limited to as applicable state licensing regulations the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Resident Rights as defined by the U.S. Department of Health and Human Services and any other federal or state laws relating to team members professional licenses.

HIPAA Disclosure:

All Team Members prior to commencing employment and once employed must not be considered an Excluded Party as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If as an associate you learn you are an Excluded Party you must present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a Community that receives Medicare or Medicaid addition at all times during your employment all associates must be in compliance with certain laws and regulations that affect the company including but not limited to Resident Rights HIPAA State licensing regulations and those laws relating you an associates professional license.