Enter a job title or keyword
Business Office Lead
Job Location:
Job Location:
Jackson, MO - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
12 August 2026 (24 days ago)
Posted:
Application Deadline:
9 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Description
Job Summary
The Business Office Lead is responsible for overseeing the day-to-day operations of business office functions including registration scheduling medical records billing collections and insurance verification. This role ensures accurate financial processing timely charge capture and exceptional customer service. The Business Office Lead supports compliance with regulatory standards and provides guidance to assigned staff to ensure operational efficiency.
Essential Functions
Job Summary
The Business Office Lead is responsible for overseeing the day-to-day operations of business office functions including registration scheduling medical records billing collections and insurance verification. This role ensures accurate financial processing timely charge capture and exceptional customer service. The Business Office Lead supports compliance with regulatory standards and provides guidance to assigned staff to ensure operational efficiency.
Essential Functions
- Leads business office operations including patient registration appointment scheduling billing collections and medical records processing.
- Oversees insurance verification charge entry and up-front patient collections.
- Ensures timely and accurate submission of billing and supports cash collections and accounts receivable (AR) management.
- Monitors key performance indicators such as AR days and collection rates and identifies opportunities for improvement.
- Supports training mentoring and performance oversight of business office staff.
- Maintains compliance with federal state and organizational policies and procedures.
- Develops and maintains business office policies and procedures.
- Ensures positive customer service interactions and communication across all front-end functions.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
- 1-3 years of supervisory experience in a healthcare business office required
- 1-3 years of experience using patient financial systems (e.g. Amkai HST Vision AdvantX) required
- Proficiency with patient registration billing and collections processes.
- Ability to guide mentor and support a business office team.
- Strong communication skills both written and verbal with ability to interact with patients providers and staff.
- Familiarity with healthcare billing systems and front-end revenue cycle workflows.
- Proficiency in using computers and office software including Google Sheets and Docs.
About Company
For more than 40 years, CHS has been developing and operating healthcare delivery systems committed to helping people get well and live healthier.
