Business Intelligence Engineer, Worldwide Customer Service Finance

As a Business Intelligence Engineer with Worldwide Customer Services Finance team you will help identify opportunities and implement solutions to improve Finance facing systems and tools. You will be responsible for functional and technical design of BI solutions for the team including user interfaces data architecture and data processing. Further you will drive automation of processes through self-service deep-dive tools and dashboards to deliver insights to the business teams. While onboarding new functionalities youll ensure the solution implemented will fulfill business needs in an efficient scalable way.

Everything we do at Amazon is focused on being Earths Most Customer-Centric Company. At the core of this customer centricity is the Amazon Customer Service organization. We are currently looking for a highly analytical creative and forward-thinking Business Intelligence Engineer to join our Customer Service Finance team.

This role has flexibility to be located in Bangalore or Hyderabad.

Key job responsibilities
You will partner with Engineering Operations Finance and Capacity Planning teams around the world to standardize our processes improve front-end reporting and create mechanisms to scale tools to accommodate rapidly changing business needs. You will be responsible for building and maintaining efficient near real-time data pipelines that bring together important operations and finance data from disparate data sources.

- 3 years of analyzing and interpreting data with Redshift Oracle NoSQL etc. experience
- 2 years of SQL ETL or Oracle experience
- 1 years of processing large multi-dimensional datasets from multiple sources experience
- 1 years of performing statistical analysis experience
- 1 years of developing automated reporting experience
- Experience with data visualization using Tableau Quicksight or similar tools
- Experience with data modeling warehousing and building ETL pipelines
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

- Experience with AWS solutions such as EC2 DynamoDB S3 and Redshift
- Experience in data mining ETL etc. and using databases in a business environment with large-scale complex datasets
- Experience in Statistical Analysis packages such as R SAS and Matlab

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 99500.00 - 160000.00 USD annually