Business Engagement Manager

The Business Engagement Manager acts as the strategic interface between IT and the business. The role ensures technology investments digital initiatives and operational services directly support organizational goals. This leader builds trusted relationships with senior stakeholders shapes demand translates business strategy into technology roadmaps and ensures IT delivers measurable value. The position blends strategic advisory relationship management and delivery oversight. It requires a deep understanding of business priorities processes and pain points combined with the ability to translate these into actionable technology roadmaps and initiatives. The IT Business Partner champions the voice of the business within IT ensuring that demand is understood prioritized and delivered effectively. At the same time they represent IT to the business communicating strategy capabilities constraints and opportunities in a clear and compelling way

SPECIFIC DUTIES ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Strategic Partnership & Stakeholder Management

• Serve as the primary IT point of contact for designated business units.
• Build strong trusted relationships with senior leaders understanding their goals challenges and priorities.
• Translate business strategies into technology opportunities ensuring alignment with enterprise architecture cyber and the IT strategy.
• Facilitate strategic planning sessions shaping multiyear roadmaps.

• Demand Management & Portfolio Shaping

• Capture assess and prioritise business demand for technology solutions.
• Evaluate business cases ensuring clear value ROI and alignment with strategic objectives.
• Manage the intake process for new initiatives ensuring clarity of scope benefits and dependencies.
• Work with PMO and delivery teams to maintain an accurate view of the IT portfolio.

• Service Excellence & Operational Alignment

• Ensure business units receive highquality IT services acting as escalation point for service issues.
• Review service performance SLAs and customer feedback driving improvements where needed.

Work closely with IT operations to ensure stability resilience and proactive service management.

Qualifications :

Education/Training: Bachelors or equivalent experience in Information Technology Systems or Business Administration

Experience: Minimum 5 years experience

Knowledge/Skills:

 Knowledge

• Proven experience in IT Business Partnering IT Engagement or senior Business Analysis/Consulting roles.
• Strong stakeholder management and relationshipbuilding skills at senior leadership level.
• Ability to translate business strategy into actionable technology plans.
• Solid understanding of IT delivery models (Agile Waterfall hybrid).
• Understanding of PMO processes governance frameworks and stagegate controls.

Skills

• Experience managing portfolios roadmaps or complex multiteam initiatives.
• Excellent communication negotiation and influencing skills.
• Strong analytical and problemsolving capability.
• Sectorspecific experience
• Ability to shape business cases define scope and evaluate ROI and benefits.
• Ability to oversee multiple initiatives manage dependencies and support prioritization.
• Ability to translate business needs into functional and nonfunctional requirements.

Additional Information :

We offer

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

The total compensation for this position ranges from $136050 - $204076/yr (Salary to be determined by the education experience knowledge skills & abilities of the applicant and the alignment with the internal team & market data). This role offers a competitive Business Profit Plan. This position includes a competitive benefits package. The comprehensive benefits package includes medical dental & vision insurance; 401(k) with company match; paid time off; and other benefits. For details please visit the Rewards & Benefits tab on our main careers page at Careers Smiths Detection.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin protected veteran status disability or any other legally protected characteristic.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail  or call toll-free . This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes such as following up on an application or technical issues not related to a disability will not receive a response. Smiths Detection participates in the Electronic Employment Verification Program.

All qualified applicants will receive equal consideration for employment based solely on their skills experience and ability to perform the job. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin disability age or any other characteristic protected by applicable law.

We value professionalism integrity and respect in our workplace and we strive to maintain an environment where every employee can contribute effectively to our mission.

At no time during the hiring process will Smiths Detection nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website.

All qualified applicants will receive equal consideration for employment based solely on their skills experience and ability to perform the job. We do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin disability age or any other characteristic protected by applicable law.

We value professionalism integrity and respect in our workplace and we strive to maintain an environment where every employee can contribute effectively to our mission.

At no time during the hiring process will Smiths Detection nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website.

Remote Work :

No

Employment Type :

Full-time