Business Efficiency Lead

Job Description

Role Summary

At General Motors our teams are working to improve how quality operations and business systems connect to support faster decisions stronger execution and stronger enterprise performance. Through disciplined process improvement operational leadership knowledge enablement and cross-functional collaboration we help teams reduce friction standardize ways of working and make critical information easier to access use and scale across the organization.

This role supports stakeholders across ME Body Global Quality Center Stamping and Assembly Plants processes by improving structure visibility and follow-through across critical practice the work is closely connected to the centralization and streamlining of access to dimensional and quality data in support of launch and steady-state operations using Data Visualization Data Management and Data Storage tools.

Position Overview

The Business Efficiency and Knowledge Lead is a people leader within ME Body Global Quality Center responsible for leading a team that improves business efficiency knowledge enablement operating discipline and execution across operational and technical workstreams. This role serves as a cross-functional integrator translating business needs into scalable processes team priorities knowledge systems data visualization dashboards and operational routines that improve performance across the function.

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Key Responsibilities

• Lead and develop a team responsible for business efficiency knowledge management Control Room support and execution enablement across ME Body Stamping and Assembly Plants.
• Enable team to leverage Data Management tools Power BI Databricks etc to drive access to key data to enable prompt action/resolution.
• Create and oversee operational plans for routine and strategic activities ensuring alignment to annual objectives business priorities and functional deliverables ensuring processes are standardized and documented.
• Drive cross-functional initiatives that improve process standardization systems adoption governance business visibility and decision-making across quality and related functions.
• Lead efforts to centralize and streamline access to critical dimensional and quality information through scalable tools dashboards and knowledge resources that support launch and steady-state operations.
• Translate broad business challenges into structured work plans practical solutions and executable initiatives across multiple teams and stakeholders.
• Use data and analysis to assess business needs demonstrate the value of initiatives anticipate objections and influence decisions with senior stakeholders and partner teams.
• Partner across quality manufacturing technology and supplier-facing organizations to remove barriers coordinate execution and improve follow-through on high-priority workstreams.
• Serve as a resource to the team for technical expertise business process knowledge stakeholder coordination and navigation of company policies and processes.
• Address complex operational issues with multiple moving parts by applying judgment business acumen and innovative problem-solving approaches.
• Build team capability through coaching development planning visible recognition and thoughtful talent decisions to ensure the right mix of skills and experience across the team.
• Foster an inclusive accountable and high-performing environment where employees can openly discuss development needs contribute ideas and stay aligned after decisions are made.
• Ideate future improvements by leveraging the evolving tools and solutions including AI.
• Forward thinking self-starter that can take big ideas into implementation.

Required Qualifications

• Bachelors degree in engineering business operations information systems or a related field
• Significant professional experience in business operations quality manufacturing support process improvement systems enablement analytics or knowledge management
• Experience leading people and driving team results in a cross-functional environment
• Demonstrated ability to create operating plans manage competing priorities and deliver results through others
• Strong analytical problem-solving and decision-making skills
• Strong communication and stakeholder management skills including the ability to influence without direct authority
• Experience using data dashboards and business systems to improve visibility execution and decision-making
• Experience building effective partnerships across multiple organizations and job areas

Preferred Qualifications

• Experience in quality dimensional systems manufacturing execution launch support or related operational environments
• Experience with knowledge platforms reporting tools Power BI dashboard adoption or digital workflow enablement
• Experience leading process standardization or business transformation initiatives
• Experience working across supplier-facing or enterprise operational processes
• Demonstrated success developing employees and building high-performing teams

About GM

Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.

Benefits Overview

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Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.

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