Business Development Manager

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance

• Set the Strategy: Develop comprehensive quarterly and annual department initiatives marketing plans and operational budgets based on franchise growth objectives.
• Establish Metrics: Define clear trackable goals for revenue collections and daily sales activities.
• Analyze Performance: Perform comparative analyses of historical data projected revenues and activity metrics against established goals to ensure profitability targets are met.

• Build the Team: Recruit hire thoroughly onboard and manage high-performing sales and marketing teammates.
• Drive Accountability: Establish KPIs and hold the team accountable to their goals through rigorous monitoring of daily activities and process-driven leadership.
• Coach & Mentor: Conduct regular performance evaluations field ride-alongs and one-on-one coaching sessions to elevate closing rates and relationship-building skills.

• Generate Revenue: Actively prospect pursue and close new business to directly increase company sales revenue and develop long-standing relationships with key decision-makers.
• Network & Represent: Maintain an active presence at local and regional associations trade shows and networking events to penetrate target markets.
• Lead Marketing Initiatives: Complete annual marketing needs assessments and execute high-impact local events including planning the budget and schedule for Continuing Education (CE) classes and lunch-and-learns.

• Champion Satisfaction: Manage and elevate the overall customer experience ensuring our brand reputation remains pristine.
• Educate the Market: Understand and communicate the competitive advantages of using SERVPRO effectively educating clients on brand benefits.
• Resolve Escalations: Act as the highest point of contact for client relations successfully resolving any escalated customer complaints or operational friction points.

• Experience: 5 years of progressive direct B2B sales business development or marketing experience with a proven track record of revenue growth.
• Leadership: Minimum of 1 year of management experience building training and managing a strong team with tangible results-driven leadership skills.
• Communication: Exceptional interpersonal oral and written communication skills to build rapport quickly in high-stakes or challenging situations.
• Organization: Solid planning capabilities with high attention to detail regarding territory planning budget management and CRM database oversight.
• Technical Skills: Proficiency in CRM software and the Microsoft Office Suite.
• Industry Knowledge: Prior experience in the cleaning restoration or insurance industry is highly preferred. Active involvement in professional sales or industry associations is a strong plus.

• Ability to repetitively push pull lift and carry objects as needed on job sites or at event setups.
• Ability to comfortably and safely work with or around cleaning agents.
• Must possess a valid drivers license.
• Must successfully complete a background check subject to applicable law.

• Pay Structure: Competitive base salary paired with individual commissions on new business brought in.
• Leadership Bonus: Quarterly performance bonuses based on the aggregate success and profitability of the department.
• Health Coverage: Comprehensive medical benefits including dental and vision options.
• Paid Time Off (PTO): Generous paid time off to support a healthy work-life balance.
• Retirement: 401(k) plan with company matching contributions to help invest in your future.
• Growth: Superior professional development and career progression opportunities.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.