Business Consultant Store Operations AI & Innovation

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up we invest in you so you can find your inspiration.

Your Impact

The primary purpose of this role is to manage the day-to-day operations of Lowes workforce management programs. This includes all aspects of financial planning for a multi-billion dollar expense creating a store organizational design to deliver on strategic efforts and managing WFM software applications to ensure stores are staffed to provide great customer experiences across 1700 stores. The successful candidate will be a creative thinker with a strong bias toward action and the ability to collaborate cross functionally. This role requires a self-starter with strong analytical and problem-solving skills.

What You Will Do

• Recommends areas of opportunity for expense control and labor optimization to inform workforce management decisions made by business leaders in various functions.
• Delivers informed insights to key stakeholders on higher-impact higher-visibility projects. Role will prepare presentation materials for executive leadership identifying actionable insights and recommendations.
• Facilitates the implementation of strategic workforce management programs leading cross-functional project teams to drive work to completion. Delivers project solutions to ensure that scheduling employee self-service timekeeping absenteeism workforce analytics and labor scheduling are optimized to meet Lowes long-term goals.
• Serves as a thought leader in terms of workforce management subject-matter expertise at Lowes incorporating industry trends to shape the organizations needs and capabilities of tomorrow.
• Works autonomously to navigate the organization with little guidance to represent evolving workforce management needs staffing capabilities and roadmap initiatives. Collaborates cross-functionally in regards to financial planning and/or technology solutions to provide insight into the best utilization of business resources.
• Accountable for major projects involving store organizational design scalability of key positions labor optimization tests and business case validation for productivity initiatives.
• Oversees in-depth analysis on labor allocation including use of complex statistical models engineered labor standards and field operations input to develop recommendations for executive leadership.
• Liaison for Staffing department IT and WFM software vendors. Role is empowered to navigate through the organization and leverage their experience to drive workforce management technology advancements.
• Manages tracks and determines root causes related to technical issues. Leverages strong analytical abilities to identify areas of opportunity and quickly move to solution design and deployment. Seen as the go to expert to provide expertise and simplify complex workforce management technical scenarios.

Minimum Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement if applicable
• 3 Years Experience related to workforce management/workforce planning in a Retail setting
• 2 years experience using Microsoft Excel and PowerPoint or comparable product (e.g. Google Sheets Slides etc.)

Preferred Skills/Education

• Bachelors degree
• Masters degree
• Operations Management Industrial Engineering Finance or a related field
• Masters in Business Administration or a related field
• 2 years experience using business analysis and data visualization tools (e.g. Tableau Qlik Power BI etc.) to perform analysis
• 1 Year Experience using SQL to query and combine data from multiple sources
• Excellent communication skills and ability to work in a team
• Ability to problem solve creatively and learn quickly
• Ability to manage tight deadlines effectively prioritize efforts and achieve results in a fast-paced dynamic environment

About Lowes

Lowes Companies Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company with total fiscal year 2025 sales of more than$86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540 branches and 120 distribution centers. Lowes is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit.

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.