Business Analyst
Taylorsville, UT - USA
Job Summary
NOTE:
Job Description:
We are seeking an experienced Business Analyst to support operations at the State Hospital. This role will partner with clinical operational and IT stakeholders to gather document and translate business requirements into actionable project deliverables within a state psychiatric health facility environment. The position operates within a Scaled Agile Framework (SAFe) delivery model and requires direct on-site engagement with facility staff and leadership.
Key Responsibilities:
- Elicit document and validate business and functional requirements from clinical administrative and IT stakeholders at the State Hospital.
- Translate business requirements into user stories process flows and acceptance criteria suitable for Agile/SAFe delivery teams.
- Facilitate requirement-gathering sessions workshops and interviews with subject matter experts across clinical and operational departments.
- Analyze current-state business processes within the psychiatric health facility and identify gaps risks and opportunities for improvement.
- Maintain requirements traceability throughout the project lifecycle ensuring alignment between documented needs and delivered solutions.
- Participate in SAFe ceremonies (PI Planning sprint reviews backlog refinement) as the business analysis representative for assigned initiatives.
- Collaborate with Product Owners Scrum Masters and technical teams to prioritize and refine the product backlog.
- Prepare clear accurate documentation including business requirement documents (BRDs) process maps and status reporting for agency leadership.
- Support user acceptance testing (UAT) by developing test scenarios tied to documented requirements and validating outcomes with stakeholders.
Required Technical Skills:
- Minimum 5 years of experience in business requirement within a psychiatric health facility or comparable behavioral health/clinical care setting.
- Demonstrated experience working within a Scaled Agile Framework (SAFe) environment including familiarity with SAFe ceremonies and artifacts.
- Strong requirements elicitation documentation and process-mapping skills (e.g. BRDs user stories workflow diagrams).
- Experience facilitating stakeholder workshops and translating clinical/operational needs into actionable technical requirements.
- Proficiency with standard business analysis and collaboration tools (e.g. Microsoft Office/365 Visio Jira Confluence or equivalent).
Preferred Qualifications:
- SAFe certification (e.g. SAFe Practitioner SAFe Product Owner/Product Manager or equivalent).
- Prior experience supporting IT or process-improvement initiatives within a state government or public-sector healthcare environment.
- Familiarity with behavioral health/psychiatric care operations regulatory requirements or electronic health record (EHR) systems.
- Bachelors degree in business administration Health Administration Information Systems or a related field (or equivalent experience).
Standard Job Duties:
- Gather document and analyze business requirements through stakeholder interviews workshops and observations.
- Translate business needs into clear and concise technical specifications for development teams.
- Develop process flows use cases and data models to support solution design.
- Collaborate with project managers developers and other stakeholders to ensure successful implementation of solutions.
- Conduct gap analysis to identify areas for process improvement and optimization.
- Assist in the development and execution of test plans to validate solutions meet business requirements.
- Provide support during user acceptance testing (UAT) and ensure feedback is incorporated into final solutions.
- Create and maintain documentation including business requirements functional specifications and user manuals.
- Monitor project progress and deliver updates to stakeholders.
- Stay informed about industry trends tools and best practices to enhance business analysis processes.
Required Skills:
- Strong analytical and problem-solving skills to interpret business needs and create effective solutions.
- Proficiency in business analysis tools such as JIRA Confluence or Microsoft Visio.
- Excellent written and verbal communication skills for stakeholder engagement and documentation.
- Familiarity with Agile Scrum or Waterfall project management methodologies.
- Ability to manage multiple projects and deadlines effectively.
- Basic technical knowledge of software development databases or systems integration is a plus.
Recommended Education and Experience:
- Bachelors degree in business administration Information Technology or a related field.
- 3 years of experience as a Business Analyst or in a similar role.
- Certifications such as Certified Business Analysis Professional (CBAP) or PMI-PBA are desirable.
- Experience working with enterprise-level systems and applications is a plus.
Required Experience:
Senior IC