Business Analyst Safe and Smart Workplace

Why join CompuNet

CompuNet values its people more than any other assetand realizes the contributions made by each employee are a reflection of their education experience certifications expertise and passions. We strive to take care of each other do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement our mission is to design test deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees including competitive wages medical dental vision PTO company-matching retirement plans profit-sharing and more.

CompuNet is seeking a Business Analyst Safe and Smart Workplace (SSW) to support the systems tools and data that enable effective execution across the SSW organization. This role focuses on improving the effectiveness accuracy and scalability of SSW operations through system support analysis reporting and continuous improvement.

The Business Analyst SSW works closely with SSW leadership Enterprise Architecture and cross-functional partners to support and enhance core SSW platforms and processes. This role serves as both a functional system owner and operational partner balancing day-to-day system administration with ongoing workflow and reporting improvements.

Successful candidates will be analytical detail-oriented and comfortable working within enterprise systems while helping the business better leverage data and workflows to drive operational efficiency.

The Business Analyst Safe and Smart Workplace (SSW) will work closely with SSW leadership and cross-functional partners to support the following areas of responsibility:

• Own day-to-day operation configuration and administration of SSW systems and platforms.
• Maintain workflows approval structures data configurations and overall system usability.
• Perform configuration changes and minor enhancements; escalate complex technical needs to the Global Technology team.
• Provide documentation training and user support.

• Support and improve workflows across inventory warehouse and field service operations.
• Reduce administrative friction and improve visibility into operational processes and handoffs.
• Support and optimize platforms such as ConnectWise D-Tools Microsoft Dynamics and related tools.

• Partner with Business Intelligence to develop and maintain dashboards and reporting (e.g. Power BI).
• Analyze data to identify trends inefficiencies and improvement opportunities.
• Support planning and performance tracking through structured reporting.

• Work with stakeholders to understand processes identify gaps and define requirements.
• Translate business needs into actionable requirements for system and reporting enhancements.
• Support testing implementation and adoption of changes.
• Document workflows data definitions and reporting logic to improve consistency and transparency.

• Partner with SSW Finance IT Operations and Enterprise Architecture teams.
• Serve as a functional subject-matter resource for SSW systems and workflows.
• Support change management and user enablement efforts.

• Occasional pre-planned travel may be required for meetings training or company events.

• Bachelors degree or equivalent professional experience.
• 37 years of experience in Business Analysis Operations or Systems-related roles.
• Experience supporting or administering enterprise business systems.
• Demonstrated experience working cross-functionally to deliver system or process improvements.

• Experience in an IT reseller technology services or distribution environment.
• Experience with Microsoft Dynamics 365 or similar platforms.
• Experience with inventory warehouse or field service systems.
• Experience with reporting and analytics tools (e.g. Power BI).

• Analytical Thinking able to interpret data and deliver actionable insights.
• Systems Ownership comfortable administering business applications including configuration and user support.
• Attention to Detail strong focus on data accuracy and system integrity.
• Communication & Collaboration effective partner to leadership and cross-functional teams.
• Process Improvement Mindset proactive in identifying and recommending practical improvements.
• Time Management able to prioritize competing requests in a fast-paced environment.
• Operational Curiosity willingness to learn and support adjacent roles to drive continuous improvement.

Who we are

CompuNet Inc. is an engineering-led IT solution provider that offers consulting design and professional services. Our strength lies in our team of outcome-driven and relationship-focused professionals with a long history of designing IT solutions. Our team of highly skilled engineers take the lead in designing developing and implementing solutions that address complex business challenges. This team takes ownership for the entire project lifecycle from discovery and design through deployment training and handoff.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.