Business Analyst Product & Project Support PNC Wealth Management

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Business Analyst within PNCs Wealth Management organization you will be based in Pittsburgh PA.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

About This Role

This Business Analyst position supports the Financial Planning team within PNC Wealth Management and serves as a key contributor to the strategy management and evolution of the financial planning platform. The role resides within the line of business rather than technology and is responsible for the tools technology workflows and platform capabilities that enable Financial Advisors and Financial Planners to deliver planning advice to clients. The position plays a critical role in executing the financial planning technology roadmap across advisor-facing and direct-to-client experiences while partnering with technology teams vendors and business stakeholders to enhance planning capabilities and drive adoption.

This role helps shape the future of financial planning at PNC by ensuring advisors planners and clients have access to modern intuitive and scalable planning technology. Success in this position directly influences advisor productivity client engagement financial planning adoption and the delivery of PNC Wealth Managements long-term digital planning strategy.

What Youll Do

• Support the execution of the Financial Planning platform roadmap including enhancements that improve advisor planner and client experiences.
• Manage multiple concurrent initiatives advancing projects through internal governance risk compliance and approval processes.
• Serve as a business owner and subject matter expert for financial planning technology platforms tools and workflows.
• Partner with financial planning software vendors on product releases evaluating new functionality prioritizing enhancements and advocating for advisor and planner needs.
• Collaborate with technology teams to translate business requirements into platform capabilities and oversee delivery through implementation.
• Manage the incoming request queue from sales advisory planning and field teams including prioritization stakeholder communication expectation setting and issue resolution.
• Identify opportunities to streamline and automate planning processes through digital tools workflow enhancements and artificial intelligence capabilities.
• Communicate platform enhancements roadmap updates and technology changes to advisors planners and business partners in user-friendly terms.

What Were Looking For

Strong organizational communication and stakeholder management skills along with the ability to balance strategic initiatives and day-to-day platform support. The ideal candidate can serve as the primary liaison among advisors planners vendors technology teams and business leadership while helping drive the evolution of the Financial Planning platform.

We are seeking a candidate with 2 years of experience in business analysis product management project management consulting business operations or program coordination ideally within wealth management financial services brokerage banking or investment advisory organizations. Experience supporting software platforms digital products technology roadmaps or vendor-managed solutions is highly desirable. Experience applying artificial intelligence tools to improve advisor productivity automate workflows or enhance client experiences is strongly preferred.

• Leverages analytical tools to provide business and technical expertise for the analytics process tools and applications for a business function or business unit to create data driven solutions.
• Recommends appropriate performance measures to be produced including lifts efficiencies confidence intervals and other statistical metrics.
• Analyzes and processes data builds and maintains models and report templates and develops dynamic data-driven solutions.
• Provides business clients with detailed actionable reports documenting findings from data processing and data analysis.
• Consults on using business intelligence data for predictive analytics and facilitates implementation of new tools and data marts.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Analytical Thinking Business Intelligence (BI) Concept Development Data-Driven Decision Making Data Integration Market Research Performance Metrics Qualitative Research Strategic Planning

Analytical Thinking Business Acumen Business Analytics Consulting Decision Making and Critical Thinking Effective Communications

Roles at this level typically require a university / college degree with 2 years of relevant professional lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

No Required or Preferred Language Assessments

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.