Business Analyst
Pontiac, MI - USA
Job Summary
Duration: 11/09/2026 - Ongoing
Location: 1200 N. Telegraph Rd. Pontiac MI 48341
Position: Hybrid
Job Description
Business Systems Analyst on projects across Infrastructure Services including Networking Server Workstation Services O365 VoIP Telecommunications and Service Centre teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will apply proven communication analytical and problem-solving skills to help support the project and to ensure that deliverables are met according to specifications. BSA duties will also include data analysis designing solutions and writing up technical requirements testing and implementing technology solutions conducting research creating procedures to improve the existing systems providing training and support to users writing Request for Proposals and Contract Scope of Deliverables.
**** Mandatory Skills & Experience ****
Experience with ServiceNow integrations (Asset Management Inventory Management CMDB discovery Webex)
Telecommunications Expense Management experience a plus
MUST HAVE strong experience using M365 Productivity Suite
MUST HAVE data analytics experience
Experience with Contracts and Request for Proposals a plus
Experience
5 years
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications merit and business needs at the time.
Required Experience:
IC
About Company
LanceSoft is a global workforce solutions company connecting businesses with top talent across industries and geographies.