Business Analyst

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.

The Business Systems Analyst will bridge the gap between business stakeholders engineering and development teams to optimize end-to-end ordering systems and product configuration pipelines. This role focuses on translating product scope into precise technical requirements simplifying complex Bills of Material (BOMs) and ensuring defect-free orderability across core enterprise platforms. Additionally we are looking for a forward-thinking candidate with hands-on experience utilizing modern AI tools (e.g. Google Gemini Chat GPT) to streamline requirement drafting automated test case generation workflow optimization and data analysis.

Requirements & Stakeholder Alignment

• Collaborate with Product Owners Sales Engineering and Operations teams to translate business needs into detailed technical specifications for ordering platforms.
• Map and model end-to-end business processes to define and document functional requirements across ERP and PLM ecosystems.
• Drive product simplification initiativesincluding SKU rationalization product cancellation analysis and BOM rule streamliningto reduce overall ordering complexity.
• Leverage generative AI tools (such as Google Gemini and or Agent Orchestration) to accelerate business documentation draft process models analyze data sets and create comprehensive test scenarios efficiently

Key Responsibilities

• Cross-Functional Requirement Gathering: Partner directly with Portfolio Strategy & Operations (PSO) Business Operations Service Orderability (SO) and IT to translate complex business workflows into functional and technical AI use cases.
• Agentic AI & Rule Governance: Work with the team to design build and test AI agents to ensure they consistently operate within strict business rules compliance guidelines and operational guardrails.
• Developer Collaboration: Serve as the bridge between business stakeholders and the AI engineering team to guide end-to-end implementation from intake through deployment.

Implementation & Quality Assurance

• Partner directly with software developers to clarify functional specs review architectural solutions and guide technical requirement implementation.
• Design build and execute end-to-end test plans test cases and validation scripts for items BOM structures and configuration rules.
• Verify configuration accuracy with manufacturing and factory systems to eliminate downstream sales order processing errors.
• Advocate for user experience standards across ordering interfaces to ensure a seamless orderability workflow (Orderability UX).
• Actively contribute within an Agile framework managing backlog priorities user stories and continuous improvement deliverables.
• Partner with cross-functional teams (IT Supply Chain Services) to maintain operational alignment across global implementation projects.

Preferred Qualifications

• Exposed to business systems analysis requirements gathering and enterprise software configuration.
• Interested in hands-on experience with enterprise ERP environments (preferably Oracle ecosystem) and a strong functional understanding of Bills of Material (BOM).
• Project Delivery: Demonstrated success leading initiatives with geographically distributed cross-functional teams using Agile or hybrid methodologies.
• Problem Solving & Communication: Strong analytical skills with a proven track record of mastering complex technical domain knowledge and translating it into clear documentation for technical and non-technical audiences.
• Education: Bachelors degree in Business Administration Engineering Computer Science or a related field.
• AI Tool Proficiency: Hands-on experience using modern AI tools (e.g. Google Gemini and or Agent Orchestration) for writing requirements streamlining business process modeling or generating test scripts.
• Technical proficiency with Oracle PLM Oracle EBS and Oracle CPQ.
• Domain knowledge in the Telecommunications industry.
• Familiarity with database scripting or automation tools (e.g. SQL PL/SQL Google Apps Script).

Target Base Salary Range: $62000 - $68000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.