Buffet Assistant Manager

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

• Responsible for supervising the Food & Beverage Outlet designated to this role and the overall daily management of a designated shift. Supports administers and manages operational goals and monitors achievements of performance and profit objectives
• Creates effective and efficient schedules while maintaining labor costs meeting staffing objectives and achieving guest satisfaction
• Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager
• Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals
• Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction

• Associate degree (A.A) in related field; two (2) years of Food & Beverage experience; or equivalent combination of education and experience
• Minimum two (2) years of previous supervisory experience required
• Must have excellent written and verbal communication skills
• Ability to maintain a high level of confidentiality and professionalism
• Must be proficient in Microsoft Office applications (Excel Word Outlook etc.)
• Ability to effectively present information and respond to questions from groups of managers clients customers and the general public
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
• Ability to work all shifts including nights weekends and holidays as business needs dictate

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer