Buffalo Trace Guest Experience Team

Build your career at Sazerac! With almost 400 years of rich history Sazerac Company has thrived as an independent American family-owned company with operations in the United States and around the world. Since the 2000s Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world including Buffalo Trace Pappy Van Winkle Eagle Rare Blantons Traveller and Sazerac Rye. Additionally Sazerac owns many popular brands across a range of spirits including Fireball Svedka Wheatley BuzzBallz Southern Comfort Seagrams V.O. Myerss Goldschläger Parrot Bay 99 Brand and Platinum Vodka.

Were proud of our award-winning culture and distilleries. Our Louisville office has been named one of the Best Places to Work in Kentucky four times and our Buffalo Trace Distillery has earned the title of worlds most award-winning distillery through the dedication of our craftsmen for well over 200 years. Whether youre a recent graduate or an experienced professional Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting entrepreneurial industry.

Buffalo Trace Distillery is a family-owned company based in Franklin County Kentucky whose rich distilling tradition dates back to 1787. Buffalo Trace is a fully operational distillery producing bourbon rye and vodka on site and is listed on the National Historic Register. Buffalo Trace has been awarded seven distillery titles since 2000 and has also garnered more than 150 awards for its premium whiskies.

Join the team that creates memorable experiences for visitors from around the world at Buffalo Trace Distillery. As a Guest Experience Ambassador youll serve as a key point of contact for guests helping ensure a welcoming seamless and engaging visit from arrival through departure. This role offers the opportunity to work in a dynamic hospitality environment while supporting tours tastings reservations and visitor services.

This is a part time position working 16-30 hours a week.

• Welcome and assist guests throughout their visit providing exceptional customer service and support.
• Manage visitor check-in processes reservations and guest inquiries via phone and email.
• Support visitor flow through parking transportation greeting and tasting experiences.
• Help create a safe organized and enjoyable environment for all guests.
• Collaborate with team members to continuously improve the visitor experience and daily operations.

• High school diploma or GED equivalent.
• Must be 21 years of age
• Must be able to work 2 weekends a month (including Saturday and Sunday)

Preferred

• 1 year of hospitality tourism customer service or guest experience experience.
• Experience working directly with visitors customers or guests in a service-focused environment.

• Ability to stand for extended periods throughout the workday.
• Ability to lift and move up to 40 pounds.

Sazerac offers a comprehensive compensation and benefits package that includes medical dental vision 401K paid time off and more. These benefits may varydepending on location and work type. Learn more about how we support our employeeshere.

Sazerac is committed to equality of opportunity without regard to race color religion national or ethnic origin veteran status age gender gender identity or expression sexual orientation genetic information physical or mental disability or any other legally protected status.

Whats Next:

After you apply a recruiter will review your application and reach out to qualified candidates.Selected candidates will follow our interview process which may include a phone screen hiring manager interview and panel interviews with business leaders. There may beadditionalsteps or assessments throughout the process dependent onthe position. Applicants who are not selected to move through the process at any stage will be notified via email.

Needassistancethroughout your application or interview process Email.

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