We are seeking an organized and personable Brand Coordinator to support the execution of brand-focused promotional campaigns and customer engagement activities. This position involves assisting with campaign preparation maintaining accurate brand information and interacting directly with prospective customers to introduce featured products and services.
The Brand Coordinator will help ensure promotional materials product presentations and customer communications remain consistent with established brand guidelines. This role combines hands-on campaign support with direct customer engagement and sales-related responsibilities. The ideal candidate is detail-oriented communicates effectively and enjoys working in a collaborative customer-focused environment.
Key Responsibilities
Assist with coordinating daily activities for assigned brand campaigns and promotional programs.
Prepare approved brand materials product information and promotional resources for scheduled activities.
Maintain familiarity with assigned brand guidelines product features and current offerings.
Help ensure promotional messaging is consistent across customer-facing activities.
Introduce prospective customers to featured brands products and services.
Explain product benefits service features and available promotional opportunities.
Engage customers in conversations to understand their interests and purchasing preferences.
Assist customers with comparing available products and service packages.
Provide accurate information regarding pricing promotions and purchasing requirements.
Support customers who wish to complete purchases registrations or service enrollments.
Assist with organizing branded displays and customer presentation materials.
Review promotional resources to identify outdated or missing product information.
Communicate material needs and product updates to appropriate team members.
Support product demonstrations and scheduled brand presentations.
Maintain organized records of assigned promotional activities when required.
Gather general customer feedback regarding featured products and brand presentations.
Communicate recurring customer questions and product interests to colleagues.
Collaborate with team members to support brand awareness and customer acquisition objectives.
Participate in product briefings and scheduled campaign discussions.
Follow established procedures for brand representation promotional communication and sales documentation.
Requirements
Bachelors degree or 12 years of experience in marketing brand representation sales communications or customer engagement.
Strong verbal communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to communicate brand and product information clearly.
Comfortable engaging prospective customers through direct conversations.
Strong listening skills and ability to identify customer interests.
Professional and approachable communication style.
Ability to follow brand guidelines and established promotional procedures.
Comfortable discussing product features pricing and purchasing options.
Ability to balance campaign preparation with customer-facing responsibilities.
Dependable and attentive to assigned tasks and deadlines.
Willingness to learn about different brands products and promotional programs.
Ability to work independently and collaborate effectively with team members.
Previous experience in promotional marketing brand support or customer-facing sales is helpful but not required.
Benefits
Structured onboarding and brand-specific training.
Supportive and collaborative team environment.
Participation in a variety of brand campaigns and promotional activities.
Hands-on experience with brand representation and customer engagement.
Established promotional resources and materials to support daily responsibilities.
Regular team activities and employee recognition initiatives.
Professional environment focused on teamwork communication and brand presentation.
Phoenix AZ
Required Skills:
What Were Looking For The ideal candidate is organized detail-oriented and able to communicate effectively with different teams and contacts. You should be comfortable working in an environment where priorities and projects may change throughout the day. Strong candidates will bring: Strong written and verbal communication skills Excellent organization and attention to detail Good time-management and prioritization skills Professional communication and interpersonal skills Ability to manage several assignments at the same time Reliable follow-through on projects and deadlines Ability to work independently and collaboratively Strong problem-solving skills Comfort working with standard office and business software Previous experience in marketing communications events promotions customer-facing work administrative support or a related area is helpful but not required.
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