Brand and Leadership Education Manager
Job Summary
Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands Toyota is growing and leading the future of mobility through innovative high-quality solutions designed to enhance lives and delight those we serve. Were looking for talented team members who want to Dream. Do. Grow. with us.
Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other workauthorization for this role now or in the future. You must have the right to work in the United States and not requireToyota support or sponsorship for immigration-related employment (e.g. H-1B O-1 E-3 H-1B1 TN F-1 OPT F-1 STEMOPT F-1 CPT job flexibility benefits also known as I-140 or Adjustment of Status portability etc.) now or in thefuture. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorshipnow or in the future.
Lexus the luxury division of Toyota Motor North America brings inspired design relentless innovation and uninhibited performance together to create emotionally compelling mobility experiences.
That spirit is only part of who we are. We are equally committed to delivering exceptional customer experiences that go beyond traditional automotive interactions inspiring emotional connection and pride in the Lexus brand. Join our team and help shape the future of luxury through amazing experiences.
Who were looking for:
Lexus College is seeking a passionate highly motivated Brand and Leadership Education Manager to educate engage and inspire learners.
Lexus College creates and delivers educational training for internal Lexus team members and dealership associates including:
Researching and developing learning content
Producing and implementing training programs
Supporting maintaining and delivering ongoing education
Reporting to the Senior Manager for Lexus College this role will lead the design and delivery of leadership development programs that advance enterprise priorities and strengthen the Lexus brand. The ideal candidate is a strategic highly organized and engaging learning leader who can collaborate across functions build strong internal and external partnerships and execute large-scale training initiatives with excellence.
This person will bring a passion for brand ambassadorship employee engagement and leadership development along with the ability to create compelling communications and marketing campaigns that drive event awareness participation and impact. They will manage multiple programs and communication channels including newsletters registration tools and promotional content while keeping dealership Area and HQ teams aligned.
The ideal candidate will also demonstrate strong fiscal responsibility and the ability to manage programs within budget while shaping future strategy. Above all they will bring the energy professionalism and creativity needed to connect people to the Lexus brand and inspire meaningful development across the organization.
Program Strategy and Leadership
Design leadership development curriculum aligned with enterprise priorities
Partner with internal stakeholders and external vendors to execute large-scale multi-city training events
Lead the strategy development and production of Elevate and Elevate Fusion training programs for Lexus dealership leaders and core teams
Guide Elevates transition to an Always On model with year-round engagement strategies
Collaborate with leadership on budget planning program priorities and long-term strategy
Provide leadership and direction to business partner team members to meet defined goals objectives and performance expectations.
Engagement Communications and Marketing
Create and execute marketing campaigns that increase awareness participation and engagement including contests promotional materials and sizzle reels
Manage the monthly Elevate Insights newsletter for more than 20000 dealership associates Area teams and HQ managers
Maintain registration trackers and communication channels to keep Area and dealership teams informed and aligned
Brand Ambassadorship and Facilitation
Serve as a Lexus brand ambassador helping TMNA associates connect with the Lexus brand and explore internal career development opportunities
Facilitate bi-weekly Lexus brand training for new TMNA team members
Develop branding materials that support cross-functional initiatives including manufacturing plant teams
Support alignment between Lexus College Area teams HQ stakeholders and external partners.
Fiscal Responsibility
Partner with leadership on annual budget planning and resource allocation
Manage programs within approved budgets while supporting future program strategy
Bachelors degree in Education Business Marketing Instructional Design Communications Organizational Leadership Human Resources Psychology or a related field
Proven experience developing content and managing adult learning or leadership development programs from concept through execution
Understanding of automotive wholesale operations and retail dealership business models
Advanced experience with research and development live and self-paced training delivery and production across multiple media formats including hands-on vehicle demonstrations and ride-and-drive events
Strong knowledge of customer service practices customer expectation management and emerging industry trends
In-depth knowledge of training frameworks and certification programs
Strong understanding of leadership principles within the retail environment
Demonstrated ability to deliver high-impact training and facilitate professional development sessions
Ability to Travel Up to 20%
Graduate degree in Instructional Design Marketing Organizational Behavior Leadership Communications Psychology or Business Administration
Certification in executive coaching or leadership assessments
Professional membership with ATD
Experience in curriculum design operations and strategy
Classroom facilitation experience
Automotive retail operations experience
What well bring
During your interview process our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
A work environment built on teamwork flexibility and respect
Professional growth and development programs to help advance your career as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
Paid holidays and paid time off
Referral services related to prenatal services adoption childcare schools and more
Tax Advantaged Accounts (Health Savings Account Health Care FSA Dependent Care FSA)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.
Applicants for our positions are considered without regard to race ethnicity national origin sex sexual orientation gender identity or expression age disability religion military or veteran status or any other characteristics protected by law.
Have a question need assistance with your application or do you require any special accommodations Please send an email to .
Required Experience:
Manager
About Company
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