Branch Supervisor

Branch Supervisor

• Pay: $25.00$26.00 per hour
• Schedule: Full-time 40 hours per week
• Location: Aurora CO 80013- on site
• Benefits: Medical dental vision 401(k) with match after 6 months and supplemental insurance options

The District Credit Union Aurora CO

The District Credit Union is looking for a service minded Branch Supervisor to help lead daily branch operations support a strong front-line team and create a welcoming experience for every member.

In this hands on daily management role youll coach Tellers and Financial Service Representatives assist members with everyday financial needs and help ensure the branch runs accurately efficiently and in compliance with Credit Union standards.

About the Role

Youll be a trusted resource for both members and employees. Answering questions solving problems supporting transactions and applications monitoring compliance and keeping daily operations on track.

This role is ideal for someone who enjoys developing people improving processes and helping members make confident financial decisions.

What Youll Do

• Lead daily branch operations while ensuring members receive friendly accurate and professional service
• Coach train and support Tellers and Financial Service Representatives so they can confidently meet member needs
• Schedule staff monitor workflow and help maintain efficient coverage throughout the day
• Assist members with transactions account services applications debit cards online banking IRAs and other Credit Union services
• Oversee cash-handling activities including teller drawers ATMs vaults cash orders audits balancing and dual-control procedures
• Monitor branch activity for compliance with policies procedures and regulatory requirements
• Identify operational service or training needs and communicate recommendations to leadership
• Support loan deposit service profitability and overall branch performance goals
• Maintain a positive professional branch environment and perform other job-related duties as assigned

What Success Looks Like

Youll make an impact by creating a branch experience that is welcoming accurate compliant and team oriented.

• Members receive personal knowledgeable service and practical financial guidance
• Employees feel supported through coaching feedback and ongoing training
• Daily transactions cash controls vaults ATMs and teller drawers remain accurate and secure
• The branch consistently follows policies procedures and regulatory expectations
• Leadership stays informed of key operating issues training needs and performance opportunities
• The branch contributes to loan deposit service and performance goals

What You Bring

• 25 years of similar or related experience preferably in banking credit unions financial services or a related field
• Previous operational supervisory coaching or team lead experience preferred
• Strong understanding of financial products services transactions and branch operations
• A member-first mindset and genuine interest in helping people improve their financial well-being
• Clear communication skills and the ability to build trust with members and employees
• Ability to coach motivate and influence team members in a supportive professional way
• Strong attention to detail accuracy confidentiality and sound judgment
• Excellent organization and time management skills in a busy branch environment
• Comfort with financial systems branch technology keyboarding and 10-key calculator work

Education

One of the following is required:

• Two-year college degree; or
• Completion of a specialized course of study at a business or trade school; or
• Completion of specialized and extensive relevant training

Ready to lead a team that helps members thrive Apply today and bring your service mindset operational focus and coaching skills to The District Credit Union.

Required Experience:

Manager