Branch Manager and Escrow Officer

We are looking for a highly driven Branch Manager & Senior Escrow Officer to lead our Scottsdale this dual-role capacity you will be the cornerstone of our local operations combining your technical escrow expertise with strong leadership and business development skills.
Key Responsibilities

• Full-Cycle Desk Management: Oversee residential (and/or commercial) transactions from contract receipt to funding and Maricopa County recordation.

• Title Review: Analyze title commitments collaborate with title officers to clear encumbrances and ensure all requirements are met prior to closing.

• Document Preparation: Accurately prepare Settlement Statements (CD/ALTA) Affidavits of Property Value deeds and other state-specific closing documents.

• Funding & Disbursement: Manage the receipt of buyer/lender funds ensure strict adherence to Arizonas Good Funds statutes and authorize disbursements.

• Financial Oversight: Manage the branch budget track revenue goals and control operational expenses to maximize profitability.

• Team Development: Recruit train and mentor Escrow Assistants Junior Escrow Officers and administrative staff to build a cohesive high-performing team.

• Workflow Management: Delegate file processing effectively ensuring all team members are utilizing escrow software efficiently and maintaining a balanced workload.

• Market Expansion: Actively prospect and build relationships with Scottsdale and greater Phoenix area real estate agents builders and mortgage professionals.

• Client Experience: Serve as the ultimate escalation point for the branch resolving 11th-hour issues with professionalism and urgency.

• Experience: 5 years of experience as an Escrow Officer in Arizona with a minimum of 2 years in a management or leadership capacity.

• Market Knowledge: Deep understanding of the Maricopa County real estate market particularly the nuances of luxury transactions HOA disclosures and local closing customs.

• Regulatory Compliance: Strong working knowledge of Arizona Department of Insurance and Financial Institutions (DIFI) regulations RESPA and TRID guidelines.

• Technical Skills: Proficiency with industry-standard title and escrow software (e.g. ResWare SoftPro RamQuest) and wire fraud prevention protocols.

• Credentials: Must be a commissioned Arizona Notary Public (or eligible to obtain immediately).

• Experience handling complex commercial transactions or 1031 exchanges.

• Exceptional public speaking and presentation skills for hosting educational seminars for local real estate agents.