Branch Manager (8956)
Job Summary
- Lead and promote safety; organize safety meetings and strictly enforce safety rules.
- Ensure customer deliveries are dispatched in a cost-effective manner that meets customer expectations.
- Ensure phone walk-in and delivery customer service is upbeat friendly and tailored to identify the customers need and solve it.
- Through management of sales margins and expenses improve the operating income performance of the branch.
- Through management of the store ranking metrics improve the branchs store ranking.
- Review and understand monthly financial statements and adjust to improve performance.
- Coordinate activities with other branches and/or immediate branch personnel to resolve any customer sales or operational problems or inquires and ensure that issues are handled in a manner that enhances customer satisfaction.
- Accurately complete and submit all sales-related paperwork (e.g. shippers invoices inventory/tank audits month-end reports cash reconciliations deposits etc.) in a timely manner.
- Participate in the preparation of market information and annual sales analysis and forecast.
- Manage all branch personnel in accordance with company policies by hiring training motivating planning and directing work providing performance feedback developing associates and resolving associate issues.
- Coordinate sales promotion activities and maintain and stock merchandise and display it so that it is attractive to customers. Maintain a clean and attractive store.
- Responsible for timely and quality performance appraisals of assigned personnel.
- Work in accordance with all policies and procedures and rules as prescribed by State and Federal law and the Company.
- Evaluate and monitor day-to-day activities of the branch to ensure cost effective operations and make changes to ensure same when required.
- Sell profitable sales growth to new and existing opportunities.
- Other duties may be assigned.
Branch Manager Qualifications:
- Bachelors degree or equivalent experience
- Previous management experience
- Intermediate level computer skills
- A team player who takes ownership creates solutions and drives for results to get the job done
- Excellent communicator who expresses consistency in words and actions communicates directly and honestly
- Ability to work independently and under pressure to meet deadlines
- Ability to respond effectively to the most sensitive inquiries or complaints
- Strong leadership and relationship development skills
- Pleasant professional and courteous personality
- Strong administrative skills: organized efficient and versatile
- Excellent verbal and written communication skills
- Goal oriented and self-motivated
Incentives:
- Competitive pay structure with Performance Incentives
- Medical Dental & Vision Benefits with no waiting period
- Collaborative environment where your input is valued daily
- Company paid Life Insurance and Short-term & Long-term Disability
- 401(k) Retirement Savings Plan with Company Match
- Paid Holidays and Paid Time Off
Required Experience:
Manager
About Company
AWG is one of the largest independent full-service supplier providing industrial, medical, beverage, and specialty gases, propane, safety supplies, and all manner of welding related products. We understand that your company needs a complete gas program to compete in today's marketplac ... View more