Braille and Audio Reading Download Program Manager
Job Location:
Washington, DC - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
The Library of Congress shares its vast collections of books manuscripts photographs maps audiovisual materials and priceless artifacts to cultivate curiosity and spark imagination. We engage inspire and inform Congress and the American people with a universal and enduring source of knowledge and creativity.
We seekhighly talentedprofessionals to join a vibrant and collaborative community. Your work here will have lasting impact on theLibraryand its users well into the future.
The position serves as a Braille and Audio Reading Download (BARD) Program Manager and specialist for all BARD patron-facing products in the Patron Engagement Section (PES) Patron and Network Engagement Division National Library Service for the Blind and Print Disabled (NLS) Library Collections and Services Group.
As the Braille and Audio Reading Download (BARD) Program Manager and specialist you will:
- Serveas the subject matter expert in the development implementation and distribution of all versions of the product.
- Review and analyze all BARD patron-facing products to ensure continuity in operation consistency in delivery high-level of accessibility and that all patron considerations have been met.
- Coordinate all patron-facing customer service and technical support for all BARD products. This includes BARD on the web BARD Mobile for iOS BARD Mobile for Android BARD Mobile for Fire Devices BARD Express Digital Advanced (DA2) Talking Book machine and the My Talking Book Skill.
- Serve as the primary liaison between the various BARD initiatives NLS patrons and other NLS stakeholders.
- Perform other duties as assigned.
- The position description number for this position is 467973.
- The salary range indicated reflects the locality pay adjustments for the Washington D.C. Metropolitan area.
- The incumbent of this position will work a Flexitime work schedule.
- This is a non-supervisory non-bargaining unit position.
- Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs including marijuana. The Library is part of the Federal Government and abides by federal law so regardless of individual state or District of Columbia laws marijuana use is illegal considered criminal activity and can affect your employment at the addition past or current drug use and activities (e.g. selling or distributing) may deem you ineligible for employment.
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge skills and abilities to perform the duties of the position without more than normal supervision.
Ability to interact collaboratively providing consultation and liaison services.**
Ability to provide customer service planning and management work for a program. **
Ability to communicate in writing.
Ability to utilize applicable information technology.
Ability to communicate effectively other than in writing.
This job does not have an education qualification requirement.
Althoughit is the Librarys policy to afford the maximum pay benefit to employees when setting rates of pay a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information please see:Vetting Process
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
IC
