Body Shop Manager

Kool Automotive Group Grand Rapids MI

Job Type: Full-Time

Kool Automotive Group is seeking an experienced motivated Body Shop Manager to lead our collision repair operations. We are looking for a hands-on leader who takes pride in quality workmanship customer satisfaction and running an efficient productive shop.

The ideal candidate has a strong background in collision repair excellent leadership and organizational skills and the ability to manage daily operations while maintaining high standards for quality safety and customer service.

• Oversee daily body shop operations including scheduling workflow production and quality control.

• Lead train and motivate body shop technicians and support staff.

• Monitor repair progress to ensure vehicles are completed accurately and on time.

• Maintain high standards for collision repair quality safety and customer satisfaction.

• Work closely with insurance companies adjusters estimators and customers throughout the repair process.

• Review repair estimates supplements and repair orders for accuracy and completeness.

• Manage shop productivity efficiency profitability and overall performance.

• Coordinate parts availability and communicate with the parts department to minimize delays.

• Address customer concerns professionally and ensure a positive repair experience.

• Maintain a clean organized and safe working environment.

• Identify opportunities to improve processes efficiency and customer service.

• Previous experience in collision repair or automotive body shop management preferred.

• Strong knowledge of collision repair procedures estimating and insurance claim processes.

• Proven leadership communication and problem-solving skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong organizational skills and attention to detail.

• Familiarity with collision estimating and shop management software preferred.

• Commitment to quality workmanship and excellent customer service.

• Valid drivers license and acceptable driving record.

• Competitive compensation based on experience.

• Health dental and vision insurance.

• 401(k) retirement plan.

• Paid time off.

• Opportunities for professional growth.

• Supportive team environment with an established automotive group.

At Kool Automotive Group we take pride in providing quality automotive service and building lasting relationships with our customers. We are looking for a dependable experienced leader who can help our body shop team continue to succeed.

If you have a passion for the automotive industry and the leadership skills to manage a successful collision repair operation we encourage you to apply today!

Kool Automotive Group is an Equal Opportunity Employer.