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Bloomberg On-Site Support Specialist
Job Location:
Job Location:
San Francisco, CA - USA
Yearly Salary:
USD 70000 - 95000
Yearly Salary:
Posted:
4 October 2026 (Yesterday)
Posted:
Application Deadline:
1 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Bloomberg On-Site Support Specialist
Location
San Francisco
Business Area
Sales and Client Service
Ref #
Description & Requirements
The Team
As a Support Specialist with the Bloomberg On-Site Support (BOS) team in San Francisco you will provide high-touch IT support across Bloomberg client and office environments while helping deliver the technology and services our clients and colleagues rely on every day.
This is a visible client-facing role for someone early in their IT career who has a strong technical foundation exceptional customer service skills and the ability to learn quickly. We are looking for someone who is sharp curious technically capable and able to communicate confidently with both clients and colleagues.
The role spans traditional PC and Mac support as well as the rapidly evolving mobile and endpoint environment. This includes smartphones tablets docking solutions KVMs peripherals connectivity device management and Bloombergs continued move toward a more streamlined one-device experience.
The strongest candidate will understand that excellent IT support is not just about fixing technology. It is about understanding the customer asking the right questions taking ownership communicating clearly and using sound judgment to deliver the right solution.
The Role
Join our Bloomberg On-Site Support team based at Pier 3 in San Francisco supporting our Pier 3 and 140 New Montgomery offices as well as Bloomberg clients throughout the region.
BOS combines client-facing IT support Office IT mobile and endpoint support Bloomberg technology implementation and Order Management activity infrastructure support and partnership with teams across the firm.
You will work with colleagues in Sales News Engineering User Support Philanthropy Beta and other business areas. The role requires someone who can comfortably move between troubleshooting technology supporting a client working with internal teams and learning new systems and environments.
We are looking for someone with approximately 2 to 4 years of relevant experience who has strong potential to grow. This is an opportunity for someone building their career who wants broader exposure to IT clients infrastructure mobile technology and Bloombergs business.
Well trust you to:
- Deliver high-touch technical support to Bloomberg clients and colleagues.
- Troubleshoot Windows Mac iOS iPadOS Android applications hardware and connectivity issues.
- Support PCs Macs smartphones tablets monitors docking stations KVMs peripherals and modern workplace technology.
- Develop knowledge of MDM/UEM mobile enrollment device compliance application delivery and endpoint management.
- Troubleshoot Wi-Fi VPN Bluetooth USB-C Thunderbolt display charging and peripheral issues.
- Support Bloomberg technology installations upgrades moves implementations and Order Management activity.
- Apply working knowledge of LAN WAN TCP/IP DNS and general networking concepts.
- Take ownership of issues through resolution and keep customers informed throughout the process.
- Partner effectively with Sales Engineering Facilities Employee Technology Support vendors and other internal teams.
- Work within an ITIL-based service environment including Incident Request Change and Problem Management.
- Communicate technical information clearly to technical and non-technical audiences.
- Identify opportunities to improve the customer experience and how support is delivered.
Youll need to have:
- Two to four years of experience in IT Support Desktop Support Endpoint Support Field Support or a related technology role.
- Strong customer service and communication skills.
- Experience supporting Windows and Mac environments.
- Working knowledge of iOS iPadOS Android and modern mobile technology.
- Strong troubleshooting and critical-thinking skills.
- Familiarity with networking concepts including TCP/IP DNS LAN WAN Wi-Fi and VPN.
- Exposure to docking stations KVMs monitors USB-C/Thunderbolt and workplace peripherals.
- An understanding of MDM endpoint management or enterprise mobile support concepts.
- Strong learning agility curiosity judgment and the ability to absorb new technology quickly.
- The confidence to engage professionally with clients and colleagues at different levels.
- Strong ownership accountability and ability to work collaboratively.
Wed love to see:
- White-glove executive or client-facing support experience.
- Exposure to Microsoft Intune Jamf Apple Business Manager Windows Autopilot or similar endpoint tools.
- Experience with device enrollment provisioning compliance MFA SSO or endpoint security.
- Exposure to networking equipment cabling IDF environments or infrastructure support.
- Experience with implementation deployment installation or Order Management workflows.
- ITIL CompTIA Microsoft Apple or entry-level Cisco certifications.
- Interest in financial services or enterprise technology environments.
- Examples of learning new technology quickly or improving an existing process.
Salary Range USD Annual Benefits Bonus
The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location work experience market conditions education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases incentive compensation (exempt roles only) paid holidays paid time off medical dental vision short and long term disability benefits 401(k) match life insurance and various wellness programs among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases incentive compensation (exempt roles only) paid holidays paid time off medical dental vision short and long term disability benefits 401(k) match life insurance and various wellness programs among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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Required Experience:
IC
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more
