Bloomberg On-Site Support Specialist (BOS)

As a Support Specialist with the Bloomberg On-Site Support (BOS) team in Chicago you will help ensure the reliability and performance of Bloomberg technology across both client and office environments.

This role combines end-user IT support with hands-on infrastructure and connectivity support including work across servers routers switches IDF environments and regional colocation facilities. You will operate in production settings where uptime responsiveness and professionalism are essential.

This is a visible client-facing position requiring strong technical fundamentals sound judgment and the ability to prioritize effectively in fast-paced environments.

Join our Bloomberg On-Site Support (BOS) team based out of our Chicago office at 111 S. Wacker. You will provide on-site technical support and assist with infrastructure installations and implementations partnering with Sales vendors Facilities and internal teams to ensure seamless service delivery.

The role requires flexibility to support maintenance windows deployments and time-sensitive production matters. While primarily aligned to standard business hours candidates must be willing and able to adjust their schedule as business needs require.

• Provide hands-on installation and servicing of servers routers switches appliances workstations and IDF equipment including rack and stack patching and physical connectivity.

• Troubleshoot LAN and WAN connectivity issues using knowledge of TCP/IP DNS subnetting and routing principles.

• Support Windows and Mac environments across hardware software and network-related issues.

• Assist with implementation and order activity to ensure accurate and timely delivery.

• Support license activation software requests and related technical needs.

• Coordinate with vendors and internal teams to resolve issues efficiently.

• Maintain accurate documentation within Bloombergs service management systems.

• Manage competing priorities with professionalism in high-visibility environments.
  
  

• Two to four years of experience in IT support desktop support or junior network or infrastructure roles.

• A solid understanding of networking fundamentals including LAN WAN TCP/IP DNS subnetting and routing principles.

• Hands-on exposure to routers switches patch panels IDF environments or data center facilities.

• Experience troubleshooting Windows and Mac systems in a professional setting.

• Strong communication skills and comfort working in client-facing environments.

• Flexibility to adjust working hours as required to meet business needs.
  
  

• Exposure to CCNA-level networking concepts or demonstrated interest in networking development.

• Experience supporting infrastructure deployments including cabling and hardware servicing.

• Experience supporting mobile devices including Android and iOS platforms.

• Familiarity with structured service management environments.

• Interest in financial services or enterprise production environments.