Billing Supervisor

Work Location:.16341 West Highway 90

Working Environment: On-Site

Division: Site Access

Sales/Business Development - Management

NPK International inc. (NYSE: NPKI)is the only site access solutions partner to manufacture and rentindustry-leading sustainable composite matting along with a full suite of services including planning logistics and remediation - so you can protect your people the environment and your bottom line.

Job Summary

The Regional Billing Supervisor is responsible for leading and overseeing the daily billing and invoicing activities within an assigned region to ensure accurate timely and compliant invoicing practices. This role provides leadership coaching and development for billing personnel while maintaining responsibility for a personal portfolio of billing activities. The Regional Billing Supervisor monitors workload distribution drives process improvements collaborates with Operations Sales Finance and Customers to resolve billing issues and ensures the integrity of billing controls documentation and audit readiness. This position serves as a player-coach balancing team leadership with hands-on execution of billing responsibilities.

Job Duties

• Supervise and support a team of billing and invoicing specialists providing coaching training performance feedback and development opportunities.
• Oversee daily billing operations to ensure timely and accurate customer invoicing.
• Maintain responsibility for a designated portfolio of customer accounts and billing activities.
• Review billing transactions for completeness accuracy and compliance with customer contracts pricing agreements and company policies.
• Monitor customer purchase order (PO) balances and coordinate with Operations and Sales to prevent billing delays.
• Resolve complex billing discrepancies customer inquiries and invoice disputes.
• Ensure supporting documentation is complete and properly maintained for billing audit and compliance purposes.
• Partner with Operations Project Management Sales and Finance to streamline billing processes and improve operational efficiency.
• Monitor billing metrics invoice aging productivity billing cycle times and invoice accuracy.
• Assist with month-end and year-end close activities including billing and revenue reconciliations.
• Develop maintain and enforce billing procedures controls and best practices.
• Identify opportunities for process improvements automation and system enhancements.
• Assist with internal and external audits by providing billing records and supporting documentation.
• Lead cross-functional initiatives related to billing process standardization and continuous improvement.
• Manage workload balancing and resource allocation across the regional billing team.
• Ensure compliance with company policies customer requirements and applicable financial controls.
• Escalate and communicate significant billing risks issues and trends to management as appropriate.

Knowledge Experience and Education

• Associates degree in Business Accounting Finance or related field preferred; equivalent work experience considered.
• Minimum of 5 years of billing invoicing accounting or related experience.
• Minimum of 1-3 years of supervisory team lead or people management experience preferred.
• Strong understanding of billing processes customer contracts purchase orders revenue recognition principles and financial controls.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with ERP systems required. Experience with Infor LN strongly preferred.
• Experience with document management systems and Adobe Acrobat preferred.
• Strong analytical organizational and problem-solving skills.
• Excellent communication customer service and conflict-resolution skills.
• Demonstrated ability to lead teams manage priorities and meet deadlines in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.

WHY JOIN NPK

One of NPKs Core Values is Excellence. It means we are committed to delivering value through performance innovation and service quality and that commitment starts with YOU! NPK is where you can challenge yourself in new and exciting ways and work in an environment that supports and values you. Here at NPK we are committed to finding developing retaining and rewarding the best talent while providing an environment where our employees can grow professionally and personally.

At NPK our values safety integrity accountability respect and excellence are more tan words - they are non-negotiable fundamentals that define what is important to us. They are the foundation for our purpose.

Our Purpose encapsulates how our values work together to drive our decision-making actions and behaviors. They help us create meaningful relationships with each other our clients and partners. Every day we strive to live these values and fulfill our purpose building a culture that reflects who we are and where were headed.

P - People Focused - First in every action

U - United - Different voices make us stronger together

R - Reliable - Unwavering in our quality and service

P - Passionate - Energy and excitement is our fuel

O - Optimistic - Any moment is a chance to shine

S - Sincere - Authenticity starts with vulnerability

E - Enterprising - Agility is the key to opportunity

We are an equal opportunity employer. NPK and its affiliates do not discriminate against applicants or employees on the basis of race color age religion sex (including pregnancy and gender identity) national origin sexual orientation disability military service/veteran status genetic information or any other protected status. For more information on Equal Employment Opportunity please clickhere.

NPK International Inc. is committed to ensuring equal employment opportunity including providing reasonable accommodations to individuals with a disability. Applications with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the Manager HR Governance & Compliance at