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Billing Specialist

NREIG

Job Location:

Kansas City, MO - USA

Monthly Salary: Not provided by the employer

Posted: 6 October 2026 (4 days ago)

Application Deadline: 3 January 2027

Vacancies: 1 Vacancy

Job Summary

NREIG is seeking a dynamic organized collaborative and service-driven full-time Billing Specialist to join our KC team.Our Billing Specialists support NREIGs financial success by ensuring timely payment of client accounts receivables and delivering exceptional service to clients throughout the billing process.

What youll do:

Client Billing & Customer Service
- Answer client phone calls and respond to billing-related inquiries
- Work the billing ticket queue/inbox
- Follow up on account issues and obtain information from customers or other departments
- And make positive contributions to customer satisfaction while striving to improve the client experience.
Accounts Receivables & Collections
- Monitor and analyze AR reports
- Follow up on collections efforts resulting from audits
- Make recommendations on write-offs
- Notify sales of pending cancellations due to non-payment
- Coordinate cancellations in accordance with company guidelines
- And process timely payments.
Compliance Confidentiality & Team Collaboration
- Protect confidential information
- Support month-end closing of assigned agencies
- Assist in sending escrow billing lenders for renewals
- Prepare client refunds
- And assist with large client requests.

What you bring:

Excellent verbal written and interpersonal communication skills
Strong attention to detail with a high degree of accuracy
Proficiency in MS Office and tech savvy with proprietary platforms
Demonstrable organizational analytical and problem-solving skills
Ability to maintain confidentiality and handle sensitive financial data with discretion
A commitment to delivering exceptional customer service and continuous process improvement
Ability to work well independently and as part of a team
Four-yer degree of equivalent professional experience

People who thrive in this role are tech savvy and love numbers bringing order to complexity and solving problems that make a real difference to clients. Taking pride in accuracy meeting deadlines and helping others in a fast-paced collaborative team environment sparks joy.

We believe NREIG is for everyone and we are proud to be an Equal Opportunity Employer.

Required Experience:

Apply Now