Bilingual Youth Navigator

General Responsibilities:

Recruit interview and orient youth participants ages 12 24 for PA CareerLink

Assess older youth needs goals and capabilities and refer to resource best equipped to provide support and assistance

Provide a seamless transition into the adult system within PA CareerLink

Assist with the coordination of PA CareerLink services and activities

Provide individualized counseling and support to help youth prepare for employment and educational attainment including assistance obtaining required employment documentation such as youth work permits

Provide case management to youth that are not connected to a youth program or WIOA registered and follow up services to support employment and training retention

Assist participants in developing a Work Readiness Portfolio that includes a resume sample application cover letter thank you letter reference sheet (professional/personal) and a mock interview evaluation form

Provide career exploration guidance using applicable assessment tools

Collaborate with Job Development staff to connect customers with employment opportunities supporting successful job placements

Provide outreach to schools and youth programs at their sites to promote PA CareerLink services

Facilitate workshops and presentations to groups

Coordinate with providers and potential providers of services to ensure seamless service access/delivery and act as single point of contact for PA CareerLink as it relates to youth services; facilitate conversations with stakeholders regarding best coordination of services

Maintain accurate and timely case file records as required and prepare narrative and outcome reports

Report on participant progress and enter detailed case notes into the Commonwealth Workforce Development System

Coordinate and oversee on-site youth programming including participant supervision and coordination and tracking of community service hours

Collaborate with program staff to help prepare older youth for their post-program plan(s)

Participate in various youth workforce provider convenings conversations and learning communities

Standard working hours are 8:00 AM4:30 PM fully in person with occasional evenings and weekends required for events

Qualifications:

Bachelors degree in related field with 2-4 years of experience working with older youth or Associate degree in related field with 4-6 years of experience working with older youth

Knowledge of best practices and youth workforce development services within the Philadelphia region; sound knowledge of Philadelphia area and city agencies/systems

Excellent written and verbal communication skills and experience in preparing and facilitating workshops and training sessions

Data-driven and highly organized with ability to track program outcomes

Effective communication skills with youth 12 through 24 years of age and their families

Experienced computer user with word processing spreadsheet and database software

Strong interpersonal relationship-management and customer service skills; commitment to trauma-informed principles as a foundation of service

Bilingual-English/Spanish required