Bilingual Workforce Scheduler Miami, FL
Job Summary
Bring your energy to Aggreko as Bilingual Workforce Scheduler based in Miami. Youll help us optimize technician resources to meet business priorities and achieve excellence in service delivery.
Power without pause. Heating cooling and oil-free air without end. We keep our customers worlds on. From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades.
What youll do as Workforce Scheduler:
You will be based out of the Miami Service Center and live within an hour of the location.
Schedule and manage technician shop and field activities including commissioning decommissioning breakdowns preventative maintenance and service center maintenance.
Develop technician schedules in consultation with the Service Center Manager and Team Lead
Use systems and technologies to plan coordinate and dispatch technicians efficiently based on work type location skill set and job status.
Optimize technician resources to meet business priorities and achieve set KPIs for productivity.
Identify opportunities for additional charges based on services provided and liaise with customer service and sales to agree on cost variations and charges.
Ensure adherence to customer-specific safety requirements including inductions and certifications when dispatching technicians
Additional Qualifications/Responsibilities
You are:
Bilingual in Spanish/English
Associate degree or higher in related field and/or relevant experience
Experience in the definition of labor requirements including skills sets required and quantification of time for all workshop related activities.
Ability to prioritize and respond with the appropriate sense of urgency.
Experience in operations or the rental industry
Excellent ability to operate under minimal supervision.
Power user of Microsoft PowerPoint Excel Work Teams and other software programs
Heres what youll get:
Competitive Salary
Annual bonus program tied to company and individual performance.
No premium cost medical plan option available
Company provided Life Insurance Short-Term and Long-Term Disability
Career growth opportunities and tuition reimbursement
Safety-focused culture
About Company
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