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Bilingual (Spanish & English) Call Center Representative # 26-24374
Job Location:
Hourly Salary:
Posted:
29 September 2026 (9 days ago)
Posted:
Application Deadline:
30 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Duration: 6 months with possible extension
Note: Must be able to work M-F shift ranging between 6:00am - 9:00pm Central Time
Basic Qualifications:
Job requirements and Background check briefing:
Note: Must be able to work M-F shift ranging between 6:00am - 9:00pm Central Time
Basic Qualifications:
- High school diploma or G.E.D.
- 2 or more years of customer service or other telephone experience.
- Experience working with organizational functions and personnel.
- Experience working with fax machines computer software and telephone technology.
- Experience working with and skilled in the use of help desk software.
- Answers telephones and responds to basic customer questions using established methods provided in training. Forwards call to appropriate personnel.
- Records call on account history record with results of the inquiry; initiates required confirmation.
- Processes customer requests by sending faxes returning telephone messages sending mail documents or using other related communication under direct supervision.
Job requirements and Background check briefing:
- Agents on behalf of Customer will be recruited hired and trained to handle inbound and outbound Customer contacts. English and Spanish languages will be supported. Agents must be located in the United States. Agents may be remote agents or in house Call Center agents. Remote Agent protocols processes and procedures must fully comply with United States Government contract requirements.
- Agents must comply with Clients background check process and criteria.
- All personnel with access to TSA and FBI contract sensitive information SSI and/or PII must be vetted and shall undergo federal background checks
- All personnel supporting state programs shall undergo state-specific background checks as required by program.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
AI Statement: By applying you acknowledge that AI-assisted tools may be used during hiring.
Required Experience:
Unclear Seniority
