Bilingual Receptionist Birmingham Orthodontics

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

At Birmingham Orthodontics we dont just straighten teethwe transform lives and build confidence! As our Bilingual Receptionist you are the welcoming face and voice of our Hoover practice. Youll deliver world-class service to our patients while collaborating closely with our orthodontists clinical assistants and team leads to keep our day running seamlessly.

If you are fluent in both English and Spanish love connecting with people and thrive in a fast-paced high-energy environment wed love to welcome you to our family!

What Youll Do (Key Responsibilities)

• First Impression Champion: Warmly welcome patients and families managing check-ins phone lines and direct customer service with enthusiasm.
• Patient & Schedule Optimization: Coordinate patient scheduling appointment confirmations and patient flow to maximize treatment efficiency.
• Insurance & Financial Coordination: Verify insurance eligibility manage patient accounts and assist families in understanding their coverage.
• Records & Administration: Maintain precise HIPAA-compliant patient health records and digital files.
• Practice Support: Maintain front-desk stock assist with office organization and ensure our reception area is clean inviting and stocked.

What Were Looking For

• Bilingual Proficiency: Fluent in English and Spanish (verbal and written) to comfortably assist our diverse patient community.
• Communication & People Skills: Outstanding verbal and written communication with a genuinely kind warm and approachable personality.
• Detail & Time Management: Exceptional organization attention to detail and the ability to multi-task effortlessly.
• Team Player Mindset: Anticipates doctor and team needs handles constructive feedback with grace and approaches challenges with problem-solving energy.
• Qualifications: High school diploma (or equivalent); 2 years of front office experience preferred; basic computer literacy; legible handwriting.

Why Youll Love Working Here (Total Rewards)

Youll join a winning close-knit team that lifts each other up and celebrates success together. We offer a culture of continuous growth and an environment where you are valued every day.

Supporting Your Professional Growth:

• Competitive compensation
• Clear opportunities for career advancement
• A passionate supportive team that cares about our mission and our patients

Supporting Your Health & Well-Being:

• Flexible health and medical insurance options
• Employee Assistance Program (EAP)
• Complimentary orthodontic treatment for you and your family!

Life Balance & Future Planning:

• Paid Time Off (PTO) and paid holiday time
• Industry-leading 401(k) retirement plan with company matching

Ready to Join Our Team

If you bring exceptional customer service bilingual skills and a positive team-first attitude we cant wait to meet you! Apply today to take the next step in your career with Birmingham Orthodontics in Hoover.