Bilingual Case Manager Housing Stabilization

Position Summary

The Housing Stabilization Specialist serves as a staff member at will of Domestic Violence Intervention Services (DVIS). The Housing Stabilization Specialist provides inclusive and trauma-informed housing advocacy and case management services to clients. This position will also provide individual family and/or group services including advocacy linkage referral crisis intervention education and appropriate support services. Also this position will facilitate the acquisition of resources and will participate in client advocacy. The majority of the stabilization services occur in the clients residences or are community-based.

Essential Duties & Responsibilities

Priority 1: Equity and Inclusion

• Reflect and understand how identities could give advantages in the workplaceeven if they are not asked for or earnedwhile others might experience disadvantages. Reflect on how our position and power may shift depending on the environment the people or the institutions at play. Build the awareness and compassion that is needed and expected to create an equitable and inclusive workplace.
• Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced no matter what their cultural orientations are respected and valued engaged and connected to the community and safe from abuse and harassment.

Priority 2: Advocacy

• Assist advocates and case managers in identifying and resolving client housing issues and landlord concerns in a timely manner.
• Help clients meet the obligations of tenancy.
• Act as a liaison with landlords/property owners.

Priority 3: Case Management

• Plan coordinate and advocate effectively multiple social services to meet the clients needs for successful long-term housing.
• Help to improve clients daily living skills as well as improving their physical and mental health.
• Arrange referrals to appropriate resources to meet clients needs.
• Assist in developing information support systems.
• Help the clients increase their level of independence.
• Increase residential stability.

Priority 4: Community Resources Response Coordination and Outreach

• Conduct outreach to recently housed clients.
• Advocate with community resources to enhance continuity accessibility and accountability of services.
• Assist the Rapid Rehousing program as needed.

Priority 5: Statistical and grant reporting

• Responsible for coordinating and tracking RRH housing funds in accordance with grant and agency requirements.

Other Duties/Responsibilities: Other assistance to support the overall goals of the department and organization. DVIS retains the right to add or change duties and/or responsibilities at any time.

Supervisory Responsibilities: None

Budgetary/Fiscal Responsibilities: Acts as a good steward of DVISs resources.

Responsibility for Confidentiality: The nature of this work requires safeguarding against the release of confidential and proprietary information of DVIS and its clients.

Contact with Others: This position will interact with managers at all levels and staff members across the organization in addition to members of external organizations and the public.

Documentation: Maintains up-to-date and accurate files for each client according to agency guidelines and current professional standards.

Meetings and Training: Attend meetings and training as requested by supervisor.

Education: Bachelors degree in Psychology Counseling Social Work in a related field or any equivalent combination of education and/or experience.

Experience: Requires a minimum of one year of supervised experience working with individuals and groups in a social service or mental health environment; a minimum of one years experience in property management engagement; experience working with a nonprofit is strongly preferred or any equivalent combination of experience lived experience and/or special skills.

Knowledge Skills and Abilities:

Proven computer skills including Microsoft Office Suite are necessary.

Knowledge of or experience working with social justice issues specifically intimate partner and gender-based domestic and sexual violence and racial class gender sexual orientation issues and intervention/prevention services strongly preferred. Requires dedication to diversity equity and inclusion excellent organizational skills written and oral communication skills attention to detail and ability to prioritize work and tasks. Requires adaptability to produce and meet deadlines in a fast-paced multi-task and changing environment with frequent pressure related to meeting deadlines and scheduling requirements. Must be able to work independently and as part of a team. Must have good negotiation skills and the ability to handle sensitive information with diplomacy.

Ability to act calmly and swiftly in a crisis situation.

Requires the ability to embrace support and integrate DVISs philosophies to promote and demonstrate DVISs commitment to diversity inclusion equity and anti-racism.

Experience applying an equitable analysis to all duties to achieve organizational goals and demonstrate DVISs commitment to diversity inclusion equity and anti-racism preferred.

Diplomacy in confronting personal individual and internal discrimination requiring sharing and discussing personal identities relative to the work environment is strongly preferred.

Schedule Availability: Monday through Friday 8:30 am to 5:00 pm. Occasional extended workdays.

Licenses/Certifications: Valid Oklahoma drivers license; current CPR and First Aid certification preferred.

Physical Requirements

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made when requested to enable individuals with disabilities to perform the essential functions.

Ability to communicate and understand in English and insert language effectively in person and in writing. Ability to hear adequately in person and by phone in personal and group settings and function with periodic distractions such as people telephone calls and noise.

Ability to work with and process information from a variety of individuals and media (e.g. computers projected images printed materials) and occasional sitting and/or standing for long periods of time.

Mobility is necessary to access various offices and a wide variety of settings. Mobility is necessary to perform a variety of tasks that involve intermittent standing walking/traversing sitting stooping kneeling bending and twisting occasionally climbing stairs or using an elevator and possibly reaching chest high and overhead for materials.

Ability to reach for move and/or lift up to 25 pounds and the use of hands to finger handle or feel objects tools or controls including frequent repetitive movement such as extended periods of keyboarding.