Bi-Lingual Community Resource Navigator
Job Location:
Greenwich, CT - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Family Centers we believe that every individual deserves access to the resources support and opportunities needed to thrive. As a Community Resource Navigator you will play a critical role in helping individuals and families navigate complex healthcare and social service systems overcome barriers and achieve greater stability and well-being.
This is more than a case management positionits an opportunity to build meaningful relationships advocate for those in need and connect community members to life-changing services. If you are compassionate resourceful culturally responsive and passionate about helping others we encourage you to join our team.
- Conduct comprehensive needs assessments to identify health social financial and community support needs.
- Partner with clients to develop individualized service plans that address their unique goals and challenges.
- Provide ongoing support advocacy and follow-up to help clients achieve positive outcomes.
- Assist clients with accessing and enrolling in public benefit programs such as SNAP Medicaid Medicare SSI/SSDI and other entitlement services.
- Connect clients to healthcare housing food assistance transportation behavioral health and other community resources.
- Build strong relationships with community partners to ensure seamless referrals and coordinated care.
- Serve as a trusted resource and advocate for clients navigating complex systems.
- Collaborate with healthcare providers social service agencies and multidisciplinary teams to improve client outcomes.
- Promote dignity respect and equitable access to services for all individuals and families.
- Document client interactions referrals and outcomes accurately in electronic platforms.
- Track program metrics and support reporting requirements.
- Maintain strict confidentiality and compliance with HIPAA insurance and organizational policies.
- Utilize electronic health records case management systems and digital communication tools effectively.
- Bring creativity initiative and problem-solving skills to address client needs and improve service delivery.
- Continuously learn and adapt in a dynamic and collaborative environment.
- Bachelors degree in Social Work Human Services Public Health Psychology or a related field; or equivalent experience in case management or care coordination.
- Excellent interpersonal written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple priorities.
- Valid Connecticut drivers license and reliable transportation.
- Experience in healthcare community-based services or social services.
- Familiarity with Epic or other electronic health record systems.
- Bilingual English/Spanish proficiency.
- Community Health Worker (CHW) certification or willingness to obtain certification.
Benefits & Perks
At Family Centers we believe in taking care of our compassionate staff who care for our community. We offer a comprehensive benefits package carefully designed to support staff health financial wellbeing and work-life balance. We are committed to fostering a supportive mission-driven environment where employees feel valued supported and able to build lasting careers.
Full-time employees enjoy:
- Generous Paid Time Off Up to 15 vacation days annually (increases to 20 days after 5 years and 25 days after 10 years) 11 paid holidays up to 3 personal days and up to 10 sick days.
- Half-Day Summer Fridays(in select programs)
- Medical Dental & Vision Coverage Options
- Health Savings Account (HSA)with monthly employer contributions
- Flexible Spending Accounts FSA & DCA(Health Care & Dependent Care)
- 403(b) Retirement Planwith up to 6% employer contribution
- Employer-Paid Long-Term Disability Life & AD&D Insurance
- Employee Assistance Program (EAP)for confidential support
- Voluntary Opt-In Benefitsincluding Critical Illness Insurance Pet Insurance supplemental Life Insurance and more
- Tuition Assistance(eligible to apply after 6 months of service)
- Student Loan Repayment Opportunity
About Family Centers:
Family Centers is a private nonprofit organization providing health education and human services to children adults and families throughout Fairfield County. Our team of more than 300 professionals and over 500 trained volunteers collaborate to deliver a wide range of responsive and innovative programs. Through our comprehensive network of services more than 26000 children adults families and communities each year receive the care encouragement and resources they need to realize their potential.
For more information and to apply please visit on our LinkedIn page
Family Centers is committed to providing equal employment opportunities to all applicants and employees as indicated in applicable federal and/or state laws.
About Company
Family Centers empowers children, adults, families, and communities to realize their potential. Today, we serve more than 26,000 residents each year across Fairfield County and are guided by the same mission that has shaped our work for more than 130 years.
