Benefits Specialist (NIGHTs)

Benefits SpecialistCommunity Bridges Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential outpatient inpatient patient-centered medical homes medication-assisted treatment and crisis services to individuals experiencing crisis opioid use disorder homelessness and mental is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona including prevention education and treatment using cutting-edge nationally recognized evidence-based SummaryThe Benefits Specialist is the initial point of contact for all individuals seeking voluntary services during the Outpatient Service Center (OSC) hours of operation. The Benefits Specialist is responsible for answering phone calls routed through the facility and connects callers to the appropriate staff or facility based. This position is responsible for obtaining insurance and co-pay information for service(s) where necessary maintaining contact with respective referral sources and communicating co-payment information with the CBI Billing Department. The Benefits Specialist is also responsible for obtaining and documenting patients referral and demographic information in the electronic health record (EHR).Skills/RequirementsHigh school diploma or GED required. Associate degree or higher preferred. 3 years of experience with insurance verification and/or front desk experience in a medical office setting preferred. Minimum of six months of recovery from substance use and/or mental health disorders preferred. Valid identification required. CBI is growing and expanding our services!We are experiencing tremendous growth currently. As an essential service provider we value all our employees and their careers. For the past four years The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! CBI Values your Career and has lots of growth opportunities!Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we our Culture commitment to employees!We are looking for driven and compassionate individuals that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition know life happens thats why we all start with a 5-week PTO plan as well as a wide range of unique benefits!Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a no wrong door treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.