Benefits Manager
Houston, TX - USA
Job Summary
Stellantis Financial Services (SFS) is the new captive finance company for one of the worlds leading automakers and a mobility provider with iconic brands including Abarth Alfa Romeo Chrysler Citron Dodge DS Automobiles Fiat Jeep Lancia Maserati Opel Peugeot Ram Vauxhall Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customers experience.
Position Summary:
The Benefits Manager oversees the strategy administration and daily operations of the companys benefits programs including health and welfare plans retirement plans leave programs (FMLA/ADA) and related compliance. This role leads a benefits team manages vendor and broker relationships ensures accurate EDI data transmission and drives continuous improvement across processes systems and employee experience. The Benefits Manager partners closely with HR Payroll Finance and external partners to deliver a seamless compliant and service focused benefits function.
Essential Duties and Responsibilities:
Manage the design administration and delivery of all health welfare retirement and ancillary benefit programs.
Lead coach and develop benefits staff; set performance expectations; ensure accuracy service excellence and compliance.
Direct the administration of FMLA ADA and company leave programs; ensure timely notices documentation tracking and coordination with Payroll and managers.
Oversee enrollment qualifying life events dependent eligibility COBRA HSA/FSA administration and annual open enrollment.
Serve as primary liaison with brokers carriers TPAs and technology vendors; manage renewals escalations service issues and plan performance.
Oversee EDI file creation transmission auditing and error resolution to ensure accurate eligibility and enrollment data.
Ensure compliance with ERISA ACA HIPAA COBRA FMLA ADA Section 125 and other federal/state regulations.
Identify opportunities to streamline workflows automate tasks and enhance employee experience and operational efficiency.
Develop and maintain benefits dashboards cost analyses utilization reports and compliance documentation.
Partner with HR Payroll Finance and IT to ensure accurate deductions data flow and alignment across systems.
Provide guidance on benefits leave programs and escalated issues with professionalism confidentiality and clarity.
Lead planning communication system configuration vendor coordination and issue resolution for annual open enrollment.
Analyze plan performance cost trends and employee feedback to recommend enhancements or cost-saving opportunities.
Qualifications and Competencies Required To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Deep understanding of benefits regulations systems and data flow.
Ability to coach develop and motivate a high-performing benefits team.
Skilled at interpreting data identifying trends and making informed recommendations.
Ability to translate complex benefits information into clear employee-friendly guidance.
Strong ability to troubleshoot issues resolve data discrepancies and manage escalations.
Continuously improves workflows and enhances operational efficiency.
Required Experience:
Minimum 5 years of progressive benefits experience including FMLA/ADA administration.
Minimum 2 years of leadership experience overseeing benefits or HR staff.
Education:
High school diploma or GED required
Skills Required:
Strong knowledge of ERISA ACA HIPAA COBRA FMLA ADA and Section 125 regulations.
Experience managing brokers carriers and third-party administrators.
Hands-on experience with EDI feeds eligibility files and data auditing.
Proficiency with HRIS/benefits platforms (Workday ADP Paycom).
Strong analytical skills and advanced Excel capability.
Exceptional communication judgment and confidentiality.
Overtime required required on an as needed basis.
Travel 0-10% - as required on an as needed basis.
Must have reliable transportation and live within a commutable distance to one of the following cities: Houston TX
Qualifications Preferred:
Bachelors degree in Human Resources Business or related field
CEBS or CBP certification
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit for long periods of time use hands and arms to operate office equipment including but not limited to a keyboard mouse and phone will occasionally need to reach stoop stand or walk. The employee must be able to see (close vision) hear speak and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.
An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services Inc. will not sponsor applicants for work visas of any type for this position.
Stellantis Financial Services Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race color religion sex age national origin disability pregnancy sexual orientation veteran status gender identity or expression change of sex and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement promotion training transfer retention rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit ability achievement experience conduct and other legitimate business reasons.
Required Experience:
Manager