Benefits Coordinator

Dynamic Diversity Caring Collaboration Individual Integrity Community Connection

Benefits Coordinator

Full Time

New Haven CT US

Requisition ID: 1782

Salary Range:$25.00 Hourly; higher rates may be considered based on relevant experience

Schedule: 40 hours/wk. M-F 8 am 4 pm

Chapel Haven Schleifer Centeris an award-winning nonprofit company devoted to empowering adults with disabilities to live independent and self-determined lives. We believe self-advocacy supports the growth of our individuals and collaborate with them to create services that foster independence.In 2022 we celebrated 50 years of excellence in the field of disabilities and continue our dedication to building a diverse inclusive and authentic workplace. If you share our core values of dynamic diversity caring collaboration individual integrity and community connection we want to hear from you!

Why consider a career at CHSC

• Comprehensive benefits: Full-time employees receive a complete benefits package including paid time off and tuition reimbursement.
• Flexible Opportunities:Part- time employees enjoy a flexible schedule valuable hands-on experience and the opportunity to make a meaningful impact on the lives of the individuals we support. Select Benefits may also be available.
• Room for growth:We offer a professional yet warm and welcoming workplace with opportunities for career advancement
• Staff longevity and Development:over 50% of our staff have been with us for 5 plus years many of whom started in entry-level roles and have grown into fulfilling long-term careers spanning 10 plus years.
• A culture of Community and Compassion:We take pride in our strong sense of community teamwork and dedication to making a difference in the lives of those we serve.

Join us and become part of the team that values professional growth meaningful work and a culture of care!

The Role:

Chapel Haven is seeking a Benefits Coordinator to oversee the day-to-day management of a caseload of 50100 community members who subscribe to our Benefits Maintenance Service. The Benefits Coordinator will work closely with families colleagues and various federal state and local agenciesincluding the Social Security Administration Connecticut Department of Social Services Department of Developmental Services and Department of Housing Section 8to process and maintain benefits.

This role requires strong attention to detail compliance with reporting deadlines and effective communication to ensure the seamless continuation of benefits for the individuals we serve. If you are a detail-oriented professional with experience in benefits administration and a passion for helping individuals maintain their entitlements we encourage you to apply.

Essential Responsibilities:

• Manage a caseload of 50100 adults receiving benefits services.
• Maintain active files and case notes documenting account activity.
• Serve as the Chapel Haven liaison with Connecticut DSS to apply for Medicaid SNAP and other entitlements.
• Work with the Social Security Administration (SSA) to compile and submit monthly wage reports while ensuring adherence to income guidelines.
• Review and file correspondence appropriately within one week of receipt.
• Prepare necessary paperwork for benefit changes and submit required reports on time.
• Ensure compliance with all federal state and local reporting deadlines to prevent disruption of benefits.
• Promote the Benefits Office and provide educational information to families while adhering to guidelines and avoiding direct recommendations or guarantees regarding benefits eligibility.
• Host online and in-person benefit information sessions attend planning meetings and refer families to appropriate resources when necessary.
• Host occasional after-hours benefit information sessions not to exceed four (4) sessions per year.
• Accompany individuals to DSS DDS or SSA appointments to assist with resolving issues and submitting required paperwork.
• Schedule and attend hearings as required.
• Participate in SLP department meetings and other meetings as assigned by the supervisor.

Minimum Education Requirements:

Bachelors degree in Social Work Human Services or a related field preferred; equivalent experience in benefits coordination case management or processing benefit redeterminations may be considered.

Minimum Experience Required:

Required Knowledge Skills and Abilities:

• Valid CT drivers license
• Experience and benefits coordination case management or related field
• Strong organization and communication skills
• Ability to navigate federal state and local benefits programs
• Proficiency in maintaining accurate records in meeting strict deadlines
• First Aid AED & CPR Certification
• CPI Non-Violent Crisis Intervention Certification
• Ability to sit stand and drive for periods of time

Do not meet every single requirement Studies have shown that women LGBTQ and people of color are less likely to apply to jobs unless they meet every single qualification. If you are excited about this role but your experience does not align perfectly we encourage you to apply. You may be just the right candidate for this or other roles at Chapel Haven!

Dynamic Diversity Caring Collaboration Individual Integrity Community Connection