Benefits Account Manager

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you A career thats making a bigger impact on the world At OneDigital we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day we are fueling dreams achieving big goals and embracing each others truest selves.

We understand that pursuing a new job is a big deal. Maybe youre afraid you wont fit in. Well heres the good news. For us the days of fit in to get in are over and being different is not a barrier to getting ahead. Greatness comes in all shapes sizes colors and experience levels. If you are looking for a people-first culture that is wired for growth driven to serve and totally committed to having your back give us a best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

We kindly ask that external recruiters agencies and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.

Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of such cases OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.

Our Newest Opportunity:

Summary:

The Benefits Account Manager oversees all aspects of their employee benefits including both client-specific plans and PEO Master Benefit Plans. Responsibilities include handling enrollments changes and benefit terminations accurately with clients vendors agents and within our payroll system.

The ideal candidate is hardworking dependable and takes ownership of their work. The position provides ongoing day-to-day service and support for benefit program administration promptly resolving issues and ensuring client and employee satisfaction.

Essential Duties and Responsibilities (include but are not limited to):

• Administration of both non-PEO and PEO client benefit plans.
• Demonstrates an understanding of employee benefit plan design provisions and the regulatory environment with the ability to effectively communicate these with clients and employees.
• Offers open enrollment support to PEO clients; assists with open enrollment meetings for PEO clients upon request explains benefit options to their employees and answers benefit questions.
• Communicates PEO enrollments to master plan insurance carrier and/or clients agent.
• Adds end-dates or revises employee deductions as needed; calculates refunds or missed deductions and schedules refunds or recoveries with prior client and employee approvals; notifies payroll department of changes.
• Revises plans within the HRIS system and verifies deductions are correctly processed; enters or assists HRIS clients with attaching plan deductions to participant employees; trains clients on processes as needed.
• Maintains updated accurate benefit plan deductions for new hires terminations qualifying status changes plan renewals etc.
• Communicates effectively and professionally with clients and their employees agents and insurance carriers as a brand ambassador for Propel HR;
• Serves as an internal escalation point of contact to help resolve client partner or employee issues within the Benefits department.
• Manages positive client relationships with the Propel HR benefits department through verbal and written communication including on-site visits and frequent touchpoints.
• Handles special projects and assignments as requested.

Education Training and Experience:

• Bachelors Degree in Human Resources or other business-related field required
• Minimum of 2 years benefits administration experience required large multi-plan employer or agency experience preferred; PEO experience a plus
• Active Life & Health license or the ability to obtain a license within 180 days of employment

Qualifications Skills and Requirements:

• Extremely detail-oriented with auditing and/or reconciliation experience
• General working knowledge of Excel including the use of common functions
• Kronos (UKG) Worklio Prism or other HRIS experience a plus
• Exceptional customer service skills a must
• Excellent communication skills (both written and verbal) required; ability to work well with a team or independently
• Thrives in fast-paced environment with the ability to complete tasks with a high degree of accuracy
• Ability to function well in an environment that presents frequent interruptions and moving targets
• Dependable and punctual; demonstrates consistent follow-through on commitments
• Self-motivated and hardworking with a strong sense of accountability

Your base pay is dependent upon your skills education qualifications professional experience and addition to base pay some roles are eligible for variable compensation commission and/or annual bonus based on your individual performance and/or the companys performance. We also offer eligible employees health wellbeing retirement and other financial benefits paid time off overtime pay for non-exempt employees and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more visit: is an equal opportunity employer. Not only as a matter of standard but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity insists on equity and inclusion and connects us. Ensuring our people feel seen valued respected and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status uniformed servicemember status race color religion sex sexual orientation gender identity age (40 and over) pregnancy (including childbirth lactation and related medical conditions) national origin or ancestry citizenship or immigration status physical or mental disability genetic information (including testing and characteristics) or any other category protected by federal state or local law (collectively protected characteristics). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances we will consider qualified applications with arrest or conviction records for employment. For applicable candidates the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry or ban the box laws in California Connecticut Colorado Hawaii Illinois Maine Maryland Massachusetts Minnesota New Jersey New Mexico Oregon Rhode Island Vermont and Washington.

In short we believe in hiring the most qualified applicant for the position regardless of background.

This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected the posting will be removed.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence AI technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions ensuring a streamlined and effective hiring experience. However AI does not replace the humans in our process. If you have concerns about our use of AI you may opt out where laws allow.

If you have questions about our hiring policies and practices we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!