Bell Attendant San Francisco

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests residents and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons we believe in recognizing a familiar face welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us stay with us live with us or discover with us we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the Citys Financial District Union Square shopping the Moscone Convention Center the Museum of Modern Art and the Contemporary Jewish Museum amid the citys finest cultural and dining venues.

We are currently recruiting for a Bell Attendant. This is a union non-management position.

The Role - Overview

The Bell Attendant is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. As the first and last impression of the Hotel this high profile department carries a special responsibility. The Bell Attendant is stationed at the bell stand inside the hotel and greets each guest by name upon arrival and departure. The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage. The Bell Attendant also provides arriving guests with a hotel orientation.

Essential Functions
This list is not all inclusive and should only be used as an overview of all actual responsibility.

• Greets all guests passing through lobby and offers them assistance
• Delivers luggage to room upon check-in and picks up luggage from room upon departure moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-up
• Assists customers in all inquiries in connection with hotel services hours of operations key hotel personnel in-house events directions etc.
• May performs errands for guests and the hotel that may require local travel off of the hotel property
• Handles all guest interactions with the highest level of hospitality and professionalism accommodating special requests whenever possible
• Complies with Four Seasons Work Rules and Standards of Conduct
• Works harmoniously and professionally with co-workers and supervisors

Qualifications & Experience

• Reading writing and oral proficiency in the English language excellent communication skills are essential
• Must have excellent personal presentation and interpersonal skills. The ideal candidate will also have a warm welcoming smile a positive attitude and be knowledgeable about the local area
• Must have minimum of 1 year bell/guest services experience in a hotel environment
• Must be able to prioritize and multi-task and have a high attention to detail
• Must be able to work a flexible schedule including days nights overnight weekends & holidays
• Physical by nature this position requires standing for 8 hours per shift and requires candidates to have the ability to lift and push 50 100 lbs respectively
• High school education or equivalent experience is required

Four Seasons offers an award winning work environment and an excellent benefits package which includes:

• Hourly Rate: $28.51
• Medical dental & vision insurance plans
• 401k Retirement plan
• Inclusive and diverse employee engagement & recognition events all year-round.
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• Paid holidays vacation & sick days
• Laundered Employee Uniform

To apply please complete the questionnaire and attach your Resume/CV. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system please contact our People Culture Office at

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Four Seasons is an Equal Opportunity Affirmative Action employer. Minorities women veterans and individuals with disabilities are encouraged to apply. To access the EEOC is The Law Information poster please visit this website: EEOC is The Law.

We look forward to receiving your application!

If you are interested in applying for this position please click on the APPLY button attach your resume and cover letter in Word and/or PDF format.

To learn more about Four Seasons Hotel San Francisco: Seasons is an Equal Opportunity Affirmative Action employer. Minorities women veterans and individuals with disabilities are encouraged to apply. To access the EEOC is The Law Information poster please visit this website - Experience:

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