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Behavioral Health Scheduler
Job Location:
Job Location:
Clinton, UT - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
31 July 2026 (26 days ago)
Posted:
Application Deadline:
28 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Be the First Point of Care as a Behavioral Health Scheduler
Schedule: M-F Between the hours of 7a-5p
Schedule: M-F Between the hours of 7a-5p
As a Behavioral Health Scheduler youll play a vital role in supporting our clients access to timely person-centered behavioral health services. As the first voice many of our clients hear youll help create a welcoming experienceensuring appointments are scheduled accurately client information is up to date and communication flows seamlessly between team members.
This is a great opportunity for someone who thrives in a fast-paced environment is highly organized and enjoys making a difference through exceptional customer service and attention to detail. Youll support a compassionate team of providers and be a key player in delivering accessible integrated care.
Key Responsibilities
- Answer high volume of incoming calls and assist clients with scheduling rescheduling and general inquiries
- Schedule appointments for multiple behavioral health providers across various locations
- Verify and update client information including contact details and insurance
- Explain the Open Access process to clients seeking to begin services
- Accurately document call details and update the care team accordingly
- Coordinate interpreters when needed for scheduled appointments
- Follow up with clients who missed appointments to assist with rescheduling
- Manage Psychiatry Provider schedule changes cancellations and backfilling appointments
- Collaborate with front desk and department staff to ensure scheduling accuracy
- Maintain confidentiality and uphold HIPAA compliance at all times
Education Requirements Skills Knowledge and Expertise
High School/GED preferred
Preferred Experience:
Experience with behavioral health scheduling preferred
Experience with multi-line phone systems preferred
Experience with behavioral health scheduling preferred
Experience with multi-line phone systems preferred
Youll Be A Great Fit for This Role if You:
- Excel at communicating clearly and kindly especially over the phone
- Stay calm and organized in a high-call-volume setting
- Are detail-oriented and confident working across multiple systems and screens
- Value teamwork and collaboration with clinical and administrative staff
- Take pride in delivering an excellent experience for every client
- Bring a positive professional attitude and a commitment to helping others
About Company
Inspire Hope. Promote Wellness. CALL FOR AN APPOINTMENT: 844-853-8937 (TOLL FREE) BEHAVIORAL HEALTH CRISIS CENTERS: 833-356-2427 (TOLL FREE) BEHAVIORAL HEALTH CRISIS LINE: 988 Through compassionate, high-quality care, we guide individuals on their journey toward improved physical and ... View more
