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Behavioral Health Program Manager


Job Location:

Middletown, DE - USA

Yearly Salary: $ 135944 - 135944
Posted: 14 August 2026 (22 days ago)
Application Deadline: 11 November 2026
Vacancies: 1 Vacancy

Job Summary

Introduction


This position provides essential leadership to ensure Whiting Forensic Hospital maintains a robust quality management program achieves continuous regulatory readiness and delivers safe high-quality forensic psychiatric care.

Schedule
  • 1st shift 40 hours per week
  • 8:00 AM - 4:30 PM
What We Can Offer You
Position Highlights
  • Assisting in the leadership and daily operations of the Quality Department and its specialized programs
  • Planning coordinating and managing quality improvement compliance and patient safety initiatives
  • Developing implementing and evaluating program goals and objectives that align with the DMHAS mission and organizational priorities
  • Assisting in the development and implementation of agency policies procedures and administrative practices
  • Interpreting and administering applicable laws regulations accreditation standards and agency policies
  • Ensuring ongoing compliance with Department of Public Health The Joint Commission DMHAS and other regulatory and accrediting body requirements
  • Overseeing incident reporting performance improvement activities policy management Health Information Management and Patient Advocacy functions
  • Assessing program performance identifying opportunities for improvement and implementing corrective actions
  • Training mentoring supervising and evaluating staff
  • Coordinating administrative clinical and operational activities that support quality outcomes and regulatory compliance
  • Collaborating with internal and external stakeholders to support program operations and continuity of care
  • Participating in budget planning resource allocation recruitment hiring and staff development
  • Providing leadership for hospital-wide quality improvement and performance management initiatives
  • Performing other related duties as required
A comprehensive medical examination including drug screening is required following a conditional offer of employment. All state employees must comply with Connecticuts DrugFree Workplace Policy.

About Us
DMHAS is dedicated to promoting the health and wellness of individuals with behavioral health needs through an integrated holistic network of services that foster dignity respect and selfsufficiency.

WFH provides high-quality comprehensive and individualized treatment and evaluation services for patients with mental health conditions who are involved in the criminal justice system or are not yet ready to be safely treated in less restrictive settings.
Selection Plan

FOR ASSISTANCE IN APPLYING:

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BEFORE YOU APPLY:

  • Note: Theonly wayto apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

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  • Referral Questions:This posting may require completion of additional Referral Questions (RQs) which must be completed by the questionnaires expiration date. If requested RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

QUESTIONS WERE HERE TO HELP:

Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out toBen Beaudry at .

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Mental Health and Addiction Services and the Department of Children and Families this class is accountable for assisting in the management of a statewide program in a geographical area; accountable for assisting in the management of a specific behavioral health program or serving as a clinical team leader.

EXAMPLES OF DUTIES
  • Assists in directing staff and operations for special programs;
  • Coordinates plans and manages program activities;
  • Assists in formulating policy and procedures relating to general administration of a managed service system;
  • Participates in the formulation of agency policy;
  • Develops implements and evaluates the goals and objectives consistent with agency mission and policy;
  • Interprets and administers laws pertaining to program;
  • Trains and evaluates staff;
  • Prepares and administers facility and community grant budgets;
  • Maintains contact with individuals groups and other organizations which might impact on program operations;
  • Develops and maintains appropriate fiscal and programmatic mechanisms to ensure continuity of care to a defined population and appropriate allocation of resources;
  • Assesses staff needs for delivery of services;
  • Carries out policies and directives of department;
  • Assists in coordinating planning and managing administrative and/or fiscal and clinical activities;
  • Ensures compliance with internal agency and accrediting bodies standards;
  • Participates in the recruitment and hiring of staff including outreach interview and selection;
  • May assume a leadership role for agency system wide program development and administration activities;
  • Performs related duties as required.
KNOWLEDGE SKILL AND ABILITY
  • Considerable knowledge of
    • principles and practices of public administration;
    • principles of mental health treatment and program design;
    • managed care system principles and practices;
    • clinical treatment methodologies and programs for psychiatric clients;
    • community resources;
  • Knowledge of
    • relevant state and federal laws statutes and regulations;
    • relevant agency policies and procedures;
    • assertive treatment programs;
    • quality assessment and/or improvement techniques and accreditation body standards;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • analyze and prepare budgets;
    • prepare and administer grants.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of experience in business or health care administration or program development involving responsibility for financial management or budget development or grants management or professional health care or social services experience.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) years of experience to a maximum of four (4) years for a Bachelors degree.
  • A Masters degree in public or health care administration a Masters degree in business administration with a specialization in health services or hospital administration a Masters degree in social work or a Masters degree in a related health care discipline may be substituted for one (1) additional year of the General Experience.
    PREFERRED QUALIFICATIONS
    • Experience with hospital operations
    • Experience with data and technology applications
    • Experience with data collection analysis and creation of spreadsheets
    • Experience managing policies and ensuring compliance in a healthcare or behavioral health setting
    • Experience applying regulatory standards and supporting successful surveys
    • Experience in Quality Management including incident reviews and performance improvement including QAPI
    • Experience preparing and presenting compliance and quality reports
    • Experience in utilizing Microsoft Office applications and Incident Reporting systems
    • Experience in regulatory surveys and Corrective Action Plan support and management
    SPECIAL REQUIREMENTS

    Incumbents in this class may be required to possess appropriate current licenses or certifications.

    Conclusion

    AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.

    ACKNOWLEDGEMENT
    As defined by Sec. 5-196 of the Connecticut General Statutes a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such a job class is not meant to be all-inclusive of every task and/or responsibility.

    Required Experience:

    IC


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