BDC Service Representative Audi Stuart!

BDC Service Representative Audi Stuart (Stuart FL)
Part of the Murgado Automotive Group

Love connecting with people solving problems over the phone and being the reason customers choose (and stay with) a luxury brand Audi Stuart is hiring a BDC Service Representative who turns service inquiries into booked appointments and lasting relationships.

This isnt a traditional call-center job. Youll be the first voice of Audi Stuarts service departmenthelping owners keep their vehicles performing at their best while you build a career with clear earnings potential and real growth paths inside a top-tier automotive group.

• Competitive base pay performance bonuses tied to appointments set and shown
• Full benefits package: medical dental vision and 401(k) with company match
• Employee discounts on vehicle purchases parts and service
• Clear career paths within Audi Stuart and the broader Murgado Automotive Group
• Modern facility and tools supportive team culture and the prestige of representing the Audi brand on Floridas Treasure Coast
• Ongoing training so you can grow your skills and earnings

Youll own the customer conversation from first contact through a smooth handoff to the service team:

• Handle inbound service calls texts emails and online inquiries with professionalism and warmth
• Proactively reach out to customers about maintenance reminders recalls declined services and specials
• Schedule and confirm appointments accurately while coordinating with service advisors
• Keep CRM and dealership systems updated so every customer interaction is documented and seamless
• Hit (and beat) daily/monthly appointment and contact goals while promoting service specials
• Deliver the kind of experience that makes Audi owners feel taken care of and eager to return

• Strong phone presence and genuine customer-service mindset
• Ability to multitask stay organized and keep a positive attitude in a fast-paced environment
• Comfort with CRM systems and basic computer tools (Microsoft Office experience is a plus)
• Previous BDC call-center customer-service or dealership experience preferredbut we value attitude coachability and communication skills most
• Basic familiarity with automotive service is helpful; well train you on Audi processes and terminology

Location: On-site at Audi Stuart in Stuart FL
Schedule: Full-time (typical dealership service hours; details discussed in interview)

Apply today and help us deliver the exceptional experience Audi customers expect!

If youre ready to be the trusted first point of contact for Audi owners and grow with a dealership that invests in its people wed love to hear from you.